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32 | The investigation revealed the following
Allegation: Staff member yells at other staff in the presence of residents in care.
The detail of the complaint alleges staff yells at other staff and calls them "stupid" in front of the clients.
On May 21, 2026 at 10:00am the department interviewed Administrator (A1) who denied the allegation stating that there were no reports of staff members yelling at other staff in front of residents. A1 further stated that he has never yelled at staff nor has he witnessed any other staff yell at other staff or clients. Lastly, A1 stated that he and his staff had received training in professionalism and received a certificate from the regional center.
On May 15, 2026, the department spoke by telephone with placement agency staff (W1) regarding this allegation. W1 stated that during their QA visit to the facility, they found no evidence to support the allegation.
On May 21, 2026, the department reviewed and evaluated the following documents: SIR reporting training (dated 12/17/24), and Client Rights training and professionalism training (dated 12/19/24),
Based on the information gathered, there is insufficient evidence to support the allegation mentioned above; Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
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