Licensing Program Analysts (LPA) Bernadette Allen and Magda Malcore conducted an case management visit based deficiencies observed on July 17, 2024. LPA Bernadette Allen conducted a annual inspection and during this visit, the following deficiencies were observed:
During the inspection LPA requested files for staff members Caroline Armstrong and Danica Reyes that could not be provided. LPA also requested files for the resident 1(R1), Resident 2 (R2), Resident 3 (R3) and Resident 4(R4) that could not be provided or was incomplete. Armstrong left for work and allowed Danica to continue inspection process and sign report.
Staff Danica Reyes looked through documents, but she was unable to provide any files for staff members or residents.
LPA also observed the the licensee has not complied with the requirements for the fire clearance. An immediate civil penalty has been issued.
LPA requested Special Incident Reports for R1 and R4 that could not be provided.
LPA will inform the licensee Caroline Armstrong that she will be called in for a non-compliance meeting at the San Bernardino Regional office.
The licensee Armstrong was not present during today's the visit.
An exit interview was conducted and discussed with Danica Reyes- Caregiver and a copy of the report LIC 809, LIC809-C and LIC809-D was provided at the conclusion of the visit with appeal rights.
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