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25 | Licensing Program Analyst (LPA), Stephanie Torres, conducted an unannounced visit to the facility to address violations observed during the investigation of ongoing complaints. The LPA was greeted by receptionist, Jasmine Singh, and met with Manager, Kurt Niebres. Niebres was informed of the purpose of the visit.
On November 04, 2021 and November 05, 2021 the LPA observed insufficient staffing in place at the facility. On November 04, 2021 the LPA observed Resident One (R1) to be requesting assistance from staff and had soiled themselves due to the wait time. A Situational Awareness and Response Assistant (SARA) revealed R1 waited more than thirty (30) minutes after pressing their pendent. Staff and resident interviews revealed the facility is insufficiently staffed. In addition, the LPA observed staff covering secondary job duties. Finally, a Personnel Report, dated November 05, 2021, indicates there are currently four (4) full time caregivers to assist fifty-four (54) residents. This poses an immediate health and safety risk to the residents in care. A citation and civil penalties will be issued.
On November 05, 2021, during the investigation of complaint #18-AS-20210901101814, the LPA observed no written report on file or submitted to the Department for Resident Two (R2) regarding a hospitalization. Records review was conducted and a Visit Summary Report revealed R1 was hospitalized for a fall on May 21, 2021. A citation will be issued.
An exit interview was conducted; this report was reviewed with Niebres and a copy provided along with Appeal Rights. |