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25 | Licensing Program Analyst (LPA), Stephanie Torres, conducted an unannounced visit to the facility to conduct a health and safety inspection in relation to complaint #18-AS-20211110104308. The LPA was greeted by receptionist, Jasmine Singh, and met with Business Office Manager, Janessa McDonald. McDonald was informed of the purpsoe of the visit.
The LPA conducted staff and resident interviews. Three (3) of seven (7) reports were received regarding a staff member being rough with residents. Additional information could not be provided at time of visit. Additional investigation will be conducted and citation issued if required. No immediate health and safety concerns were reported.
This report was reviewed with McDonald and a copy was provided. |