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25 | Licensing Program Analyst (LPA), Stephanie Torres, conducted an unannounced visit to the facility to initiate the investigation into the following Complaint: #18-AS-20220127101012. During this visit the LPA was made aware of concerns regarding staffing.
Interviews reported there was only one (1) caregiver during the AM shift on January 31, 2022. Staff and resident interviews were conducted; it was reported staff were unable to assist resident with their daily needs due to there being insufficient staffing on January 31, 2022. The LPA obtained a copy of the facility's Situational Awareness and Response Assistant (SARA) log and observed multiple residents utilizing the facility call system and not receiving assistance for at least thirty (30) minutes. A citation will be issued.
An exit interview was conducted; this report was reviewed with Niebres and a copy was provided, along with Appeal Rights. |