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25 | On 1/28/21 Licensing Program Analyst (LPA) Shaunte Henry conducted a tele-inspection due to COVID-19 in order to present additional allegations in conjunction with complaint # 18-AS-20210128101519. The additional allegations are: 1) Staff did not allow visitations 2) Ombudsman poster not posted in facility. LPA Henry met with Activity Director Jenesa McDonald and explained the purpose of the tele-inspection. The investigation into the additional allegations consisted of document review, observation and interviews.
Allegation 1:
Documentation review revealed the family of Resident 1 (R1) were notified that they could not visit R1 due to COVID-19. According to PIN 20-23: facilities must allow visitation for medically necessary visits (e.g. end-of-life) or other urgent health or legal matters that cannot be postponed (e.g. estate planning, advance healthcare directives, Power of Attorney, transfer of property title, etc). R1 was receiving end-of life hospice services.
Based on LPAs observations and interviews, which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 6 & Chapter 8) is being cited on the attached LIC809D.
Allegation 2:
LPAs observation revealed the facility does have a large, encased Long Term Care Ombudsman poster hanging on the wall of the facility.
Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated at this time.
An exit interview was conducted where this report, LIC 809D and LIC 811 were discussed with and provided to Jenesa McDonald.
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