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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331880776
Report Date: 03/13/2023
Date Signed: 03/13/2023 12:43:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2023 and conducted by Evaluator Jesse Gardner
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20230306132940
FACILITY NAME:WESTMONT VILLAGEFACILITY NUMBER:
331880776
ADMINISTRATOR:VIVIAN VILLEGASFACILITY TYPE:
740
ADDRESS:17050 ARNOLD DRIVETELEPHONE:
(951) 697-2100
CITY:RIVERSIDESTATE: CAZIP CODE:
92518
CAPACITY:225CENSUS: 168DATE:
03/13/2023
UNANNOUNCEDTIME BEGAN:
11:04 AM
MET WITH:Vivian Villegas, AdministratorTIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Illegal eviction issued to resident in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jesse Gardner made an unannounced visit to initiate an investigation into the above allegation. LPA met with Administrator, Vivian Villegas (S1), who was informed of the purpose of the visit. LPA collected documentation, and conducted a tour of the facility.

It was alleged that Resident #1(R1) was evicted from the facility and the facility was going to put a lock on R1's door at 30-days. Interviews conducted with Administrator Villegas and R1 revealed a written notice of eviction was provided to R1; however, R1's things were still in process of moving out. R1 is independant and had friends move them out of the facility. During a tour of the facility, some of R1's things were still occupying R1's unit. S1 is still working with R1's friends for R1 to obtain their belongings.

Continued on LIC9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Jesse GardnerTELEPHONE: (951) 205-2683
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20230306132940
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: WESTMONT VILLAGE
FACILITY NUMBER: 331880776
VISIT DATE: 03/13/2023
NARRATIVE
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LPA reviewed the documentation provided of the eviction notice that was served to Resident #1 (R1) and the contents of the eviction letter and found that the reasoning for the eviction was valid due to non-payment of rent. R1 is currently in the hospital and plans to re-locate to a Skilled Nursing Facility when discharged. The copy of the 30-day notice to quit is in compliance with Health and Safety code ยง1569.683.

Based on interviews conducted and records reviewed, there is not a preponderance of evidence to prove the alleged violation occurred. Thus, this complaint is Unsubstantiated.

An exit interview was conducted where a copy of this report was discussed with and provided.
SUPERVISOR'S NAME: Deborah MullenTELEPHONE: (951) 248-0313
LICENSING EVALUATOR NAME: Jesse GardnerTELEPHONE: (951) 205-2683
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2