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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331880821
Report Date: 11/05/2025
Date Signed: 11/05/2025 03:01:43 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/22/2025 and conducted by Evaluator Hannah Rodgers
PUBLIC
COMPLAINT CONTROL NUMBER: 56-AS-20251022094831
FACILITY NAME:DION HOME 2FACILITY NUMBER:
331880821
ADMINISTRATOR:OWENS, OMORODIONFACILITY TYPE:
735
ADDRESS:22905 PAVLA CTTELEPHONE:
(714) 392-1860
CITY:WILDOMARSTATE: CAZIP CODE:
92595
CAPACITY:4CENSUS: 4DATE:
11/05/2025
UNANNOUNCEDTIME BEGAN:
02:05 PM
MET WITH:Administrator Omorodion OwensTIME COMPLETED:
02:35 PM
ALLEGATION(S):
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Staff stole client's funds
Staff did not prevent a client from engaging in self harm behavior
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced visit to deliver findings regarding the above complaint allegations. LPA introduced herself and disclosed the purpose of the visit to Administrator Omorodion Owens.

On October 22, 2025, it was alleged that staff stole client's funds and staff did not prevent a client from engaging in self-harm behavior. The Department’s investigation consisted of an unannounced facility visit, records review, and staff, clients, and outside source interviews.

According to the allegations received, staff at the facility stole all of Client #1 (C1)’s Personal and Incident (P&I) funds. It was also alleged that the facility staff did not take measures to aid C1 in attending appointments and activities.

[Continued on LIC9099-C]
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Hannah Rodgers
LICENSING EVALUATOR SIGNATURE:

DATE: 11/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 56-AS-20251022094831
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: DION HOME 2
FACILITY NUMBER: 331880821
VISIT DATE: 11/05/2025
NARRATIVE
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Review of C1’s medical assessment dated June 17, 2025, revealed that C1 is unable to manage their own cash resources but is able to care for all personal needs. Review of C1’s record of client’s safeguarded cash resources revealed that C1’s P&I funds were withdrawn in its full amount by C1 for August 2025, September 2025, and October 2025. Interviews with staff, clients, and outside sources revealed that C1’s responsible party manages C1’s P&I funds and the facility does not hold any of C1’s cash resources.

Review of C1’s Quarterly Behavioral Progress Report dated August 15, 2025, revealed that C1 refuses to comply with staff requests or adhere to house values after prompted two times. It also revealed that C1 makes untrue statements. Interviews with staff corroborated that C1 has these behaviors, and they have attempted to mitigate. Interview with clients did not reveal a concern about being at the facility nor a concern about attending appointments nor activities.

Based on interviews and records review, the investigation did not yield a preponderance of evidence to conclude that that staff stole client's funds and staff did not prevent a client from engaging in self-harm behavior. Based on the foregoing, the allegations are unsubstantiated. This finding means that although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted with Administrator Omorodion Owens, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.

SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Hannah Rodgers
LICENSING EVALUATOR SIGNATURE:

DATE: 11/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2025
LIC9099 (FAS) - (06/04)
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