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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331880924
Report Date: 06/10/2026
Date Signed: 06/10/2026 04:04:44 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/04/2026 and conducted by Evaluator Ivashia Wright
COMPLAINT CONTROL NUMBER: 18-AS-20260604134410
FACILITY NAME:CITRUS PLACEFACILITY NUMBER:
331880924
ADMINISTRATOR:MEGAN BLACHERFACILITY TYPE:
740
ADDRESS:7898 CALIFORNIA AVENUETELEPHONE:
(951) 687-2241
CITY:RIVERSIDESTATE: CAZIP CODE:
92504
CAPACITY:140CENSUS: 109DATE:
06/10/2026
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Executive Director, Megan BlacherTIME COMPLETED:
04:20 PM
ALLEGATION(S):
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9
Staff did not ensure resident had a care plan
Staff are not meeeting residents needs
INVESTIGATION FINDINGS:
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On June 10, 2026 Licensing Program Analyst (LPA) Ivashia Wright arrived unannounced at the facility to initiate a complaint investigation. LPA was granted entry and met with Executive Director Megan Blacher and explained the purpose of the visit.

LPA conducted a tour of the facility, conducted interviews, and requested copies of pertinent documentation. Interview with Executive Director Megan revealed Resident (R1) lives in the independent living units at the facility. Record review of the facility's assisted living, memory care and Independent living resident rosters confirmed R1 lives in the facility's independent living units, which is not licensed by the Department and Community Care Licensing (CCL). LPA Wright further verified this by obtaining a copy of relevant residents’ lease. Therefore, the allegations Staff did not ensure resident had a care plan and Staff are not meeting residents needs has been deemed Unfounded at this time.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Jazmond D Harris
LICENSING EVALUATOR NAME: Ivashia Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20260604134410
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: CITRUS PLACE
FACILITY NUMBER: 331880924
VISIT DATE: 06/10/2026
NARRATIVE
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A finding that the complaint is unfounded means the allegation is false, could not have happened, and/or is without a reasonable basis.

A exit interview was conducted and a copy of this report along with LIC811 – confidential names list was provided to Megan.
SUPERVISORS NAME: Jazmond D Harris
LICENSING EVALUATOR NAME: Ivashia Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2