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25 | On today's date an informal meeting was held with Licensing Program Analyst (LPA) Javina George and Licensing Program Manager (LPM) Joel Esquivel met with the Licensee Eileen Martinez, and Administrator Andrea Scott. The following issues were discussed:
-Substantiated complaint findings for complaints received.
-The resident's and their personal rights
-The eviction process and when it should and needs to be implemented
-Both the Licensee and Administrator were encouraged to review Title 22 regulations
-Both the Licensee and Administrator were provided with another copy of the Notice To Long Term Care Facilities regarding Ombudsman Access to Facilities, Residents, and Records.
-The Technical Support Program(TSP) was discussed and offered as a resource, during today's meeting the offer was not accepted, however as the Ms. Martinez will think about it, and contact the office should she change her mind.
Through discussion of the issues it was revealed that the Licensee did not follow the proper steps for evicting Resident #1 (R1), as a result a deficiency will be cited. The Licensee agreed to provide an update in regards to R1 and their whereabouts by June 16, 2023.
An exit interview was conducted with the Licensee Eileen Martinez, and a copy of this report was reviewed and provided along with the 809D and appeal rights.
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