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13 | Licensing Program Analyst (LPA) Janira Arreola made an unannounced visit to the facility for the purpose of a complaint investigation. LPA met with Andrea Scott who was informed of the purpose of the visit.
LPA gathered resident files, and other pertinent documents. LPA conducted file review, interviews, and documented observations. Concerning the allegation "Staff fed resident spoiled food" LPA conducted interviews with staff and residents. (3) out of (9) resident interviews indicated that residents had been fed food that taste spoiled. LPA conducted a walk through of the facility and went through food in kitchen pantry and refrigerators. LPA found (10) bottles of dressing that were expired. These items were sealed and had not been given to the residents and were discharded immediately by staff. Staff reported that pantry and refrigerators are cleaned on a weekly basis. LPA reviewed this on staff duties posted at facility. LPA observed the staff serving lunch to the residents and observed that these items did not look or smell spoiled.
Based on the fact that LPA cannot assert that expired food items found would be served to residents, and considering LPA cannot confirm food residents are stating tasted spoiled was indeed spoiled. LPA cannot coroborate the allegation that residents were fed spoiled foods. Therefore the allegation is unsubstantiated. A finding of unsubstantiated means that although the allegation is valid, the proponderance of the evidence standard has not been met.
An exit intervuew was conducted where this report was reviewed and provided to staff, Andrea Scott. |