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25 | Licensing Program Analysts (LPAs) Janira Arreola and Armando Perez conducted an unannounced visit for a case management visit. LPAs met with Program Supervisor, Brandyn Hamilton, who was informed of the purpose of the visit.
The visit was in response to an incident report that was received on 8/8/2024 for incident occurring on 5/13/2024. The incident report indicated Staff #1 (S1) had called Client #1 (C1) an inappropriate name while feeding the resident. LPA conducted interviews, observations and records review during the visit. LPA conducted a file review for incident report and was shown proof for email sent to the department on 5/14/2024.
Due to insufficient information available at this time, the incident require(s) further investigation. Possible additional visits and/or phone calls may be necessary to determine investigatory findings. An exit interview was conducted, and a copy of this report was provided. |