331881095-3-20-2023-18-AS-JDHS-CRGNMA-20230503103450

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 331881095
Report Date: 03/20/2023
Date Signed: 03/20/2023 01:21:05 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/09/2022 and conducted by Evaluator Venus Mixson

PUBLIC

COMPLAINT CONTROL NUMBER: 18-AS-20221209130322

FACILITY NAME:	LINDEN AT MURRIETA, THE		FACILITY NUMBER:	331881095
ADMINISTRATOR:	MATTHEW MURPHY		FACILITY TYPE:	740
ADDRESS:	27100 CLINTON KEITH ROAD		TELEPHONE:	(951) 477-5678
CITY:	MURRIETA	STATE: CA	ZIP CODE:	92562
CAPACITY:	137	CENSUS: 110	DATE:	03/20/2023
		UNANNOUNCED	TIME BEGAN:	08:48 AM
MET WITH:	HEALTH & WELLNESS DIRECTOR, JINA BORJA.		TIME COMPLETED:	01:20 PM

ALLEGATION(S):

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Resident is being yelled at while in care.
Staff denied a resident from disinfecting the facility.
Staff is mistreating a resident while in care.

INVESTIGATION FINDINGS:

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On March 20, 2023, Licensing Program Analyst (LPA), Venus Mixson arrived to the facility unannounced in order to deliver the findings on the listed allegations and to conclude the investigation.

LPA Mixson met with Health & Wellness Director, introduced self and stated the purpose of the visit. On 12/09/2022, Community Care Licensing (CCL) received information regarding the listed allegations.

LPA Mixson conducted staff and resident interviews, record reviews, and made observations in order to obtain additional information regarding the investigations. After LPA Mixson's assessment of the information received from the interviews, record reviews, and observations there was not sufficient evidence to determine if the allegations are valid. Therefore, the outcome of the investigation is UNSUBSTANTIATED.

A finding of "unsubstantiated" means "although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the outcome of the listed allegations is UNSUBSTANTIATED.

An exit interview was conducted and a copy of this report was provided to Health & Wellness Director.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Jazmond D Harris	TELEPHONE: (951) 248-0318
LICENSING EVALUATOR NAME: Venus Mixson	TELEPHONE: (951) 897-7936
LICENSING EVALUATOR SIGNATURE:	DATE: 03/20/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/20/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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