331881200-3-7-2023-56-AS-KCLS-CQ5RHV-20230321130257

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 331881200
Report Date: 03/07/2023
Date Signed: 03/07/2023 03:20:59 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/03/2023 and conducted by Evaluator Bernadette Allen

COMPLAINT CONTROL NUMBER: 56-AS-20230303112537

FACILITY NAME:	RADIANT CARE FAMILY HOME		FACILITY NUMBER:	331881200
ADMINISTRATOR:	ALVARADO, MATTHEW		FACILITY TYPE:	735
ADDRESS:	36674 TORREY PINES DR		TELEPHONE:	(951) 267-1327
CITY:	BEAUMONT	STATE: CA	ZIP CODE:	92223
CAPACITY:	4	CENSUS: 3	DATE:	03/07/2023
		UNANNOUNCED	TIME BEGAN:	02:09 PM
MET WITH:	David Alvarado		TIME COMPLETED:	03:35 PM

ALLEGATION(S):

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Resident was denied visitation.
Staff is not allowing resident to smoke cigarettes.
Staff is not allowing resident to buy cigarettes.

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Bernadette Allen arrived at the facility unannounced to conduct a complaint investigation and deliver the findings for the allegations listed above. LPA arrived at the facility at 1:48 PM and waited for the staff to return until 2:09 PM. LPA met with David Alvarado and he was informed of the purpose of the visit and the allegations above.

LPA interviewed David Alvarado who said that residents are allowed visitors during the visiting hours from 8 AM- 8PM throughout the week. David said that arrangements are sometime made with the parents/visitors per the conservator’s approval and staff are informed of the dates and times of the visits. LPA interviewed (3) three residents and they all said that they are allowed visitors during visiting hours. During the interviews LPA asked are they able to smoke and buy their cigarettes and they all said yes. The residents said that staff does buy their cigarettes and they are able to buy cigarettes when they want them. During the visit LPA also observed one of the residents asking for a cigarette and was allowed to go outside to the smoking area.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE:	DATE: 03/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/07/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 56-AS-20230303112537

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1650 SPRUCE ST STE 200 MS29-27
, CA 92507

FACILITY NAME: RADIANT CARE FAMILY HOME	FACILITY NUMBER: 331881200
	VISIT DATE: 03/07/2023

NARRATIVE

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Based on interviews and observations the above allegation is unsubstantiated. A finding of unsubstantiated means although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where a copy of this report was discussed and provided at the conclusion of the visit with the appeal rights.

SUPERVISORS NAME: Karen Clemons
LICENSING EVALUATOR NAME: Bernadette Allen
LICENSING EVALUATOR SIGNATURE:	DATE: 03/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/07/2023

LIC9099 (FAS) - (06/04)

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