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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331881263
Report Date: 03/25/2026
Date Signed: 03/25/2026 01:46:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2026 and conducted by Evaluator Hannah Rodgers
PUBLIC
COMPLAINT CONTROL NUMBER: 56-AS-20260318160112
FACILITY NAME:WE CARE LIVINGFACILITY NUMBER:
331881263
ADMINISTRATOR:DIMAURO, DAVIDFACILITY TYPE:
735
ADDRESS:31894 SILK VINE DRTELEPHONE:
(951) 501-6473
CITY:WINCHESTERSTATE: CAZIP CODE:
92596
CAPACITY:4CENSUS: 4DATE:
03/25/2026
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Licensee David DiMauro TIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff locked client out of the facility.
Staff did not administer client’s medication as prescribed.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced visit to initiate and deliver findings regarding the above complaint allegation. LPA introduced herself and disclosed the purpose of the visit to Licensee David DiMauro.

On March 18, 2026, it was alleged that staff locked client out of the facility and staff did not administer client’s medication as prescribed. According to the allegations received, on March 17, 2026, Client #1 (C1) was locked out of the facility and not allowed inside because they were out past 10 PM. Also, because C1 was refused entry back into the facility, they were then not administered their nighttime medications.
The Department’s investigation consisted of an unannounced facility visit, records review, and staff, resident, and outside source interviews.

[CONTINUED ON LIC9099-C]
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Hannah Rodgers
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 56-AS-20260318160112
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: WE CARE LIVING
FACILITY NUMBER: 331881263
VISIT DATE: 03/25/2026
NARRATIVE
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Interviews with staff, clients, and outside sources revealed that on March 17, 2026, C1 arrived to the facility past 10 PM but was allowed access to the facility. Interviews also revealed that C1 was offered their medication. Review of communication threads between the facility and C1 revealed that C1 was aware that they had permission to access the facility.

Based on interviews and record review, the investigation did not yield a preponderance of evidence to conclude that staff locked client out of the facility and staff did not administer client’s medication as prescribed. Based on the foregoing, the allegation is unsubstantiated. This finding means that although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Licensee David DiMauro, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.

SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Hannah Rodgers
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2