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13 | On 07/10/2026 Licensing Program Analyst (LPA) Raquel Hernandez conducted an unannounced visit to deliver findings for above allegation. LPA met with Staff Alexis Ramirez and explained the purpose of today’s visit.
On 06/02/2026, the licensing department received a complaint in regards to personal rights. LPA conducted (3) staff interviews. Per interviews, 3 out of the 3 staff stated no personal rights violation of clients in care has been made. Per client interview, Client #1 (C1) stated no personal rights have been violated.
Based on the evidence gathered during today’s investigation, the allegation listed above are deemed UNSUBSTANTIATED. A finding that the complaints are UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted and this report (LIC9099) along with other reports were discussed and provided to Staff Alexis Ramirez.
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