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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331881358
Report Date: 06/07/2023
Date Signed: 06/07/2023 01:43:42 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/01/2023 and conducted by Evaluator Stephanie Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20230601165701
FACILITY NAME:SUN CITY GARDENSFACILITY NUMBER:
331881358
ADMINISTRATOR:ROBYN REBOLLARFACILITY TYPE:
740
ADDRESS:28500 BRADLEY ROADTELEPHONE:
(951) 679-2391
CITY:SUN CITYSTATE: CAZIP CODE:
92586
CAPACITY:74CENSUS: 66DATE:
06/07/2023
UNANNOUNCEDTIME BEGAN:
01:09 PM
MET WITH:Bituin Garcia, AdministratorTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Uncleared adult is providing care to residents
Resident is being financially abused by staff
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Stephanie Martinez, conducted an unannounced visit at the facility to start the investigation into the above allegations. The LPA met with Interim-Administrator, Tierre Thornton, and informed her of the purpose for her visit.

The investigation included staff/resident interviews, records review and receipt of relevant documentation.

The Department received a report alleging Staff One (S1) is working in the facility without a fingerprint clearance. Records reveal S1 does not have a current fingerprint clearance to work in the assisted living unit of the facility. The Interim-Administrator reported S1 does not work for the company, rather S1 was contracted by Resident One (R1) as a private caregiver. The Administrator reported R1 resides in the Independent Living Unit (IU) of Sun City Gardens, which is owned by the same corporation, though is not licensed by the Department. The LPA reviewed the staff roster and did not observe S1's name listed on the report. Therefore, due to S1 not
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Jazmond D HarrisTELEPHONE: (951) 782-4807
LICENSING EVALUATOR NAME: Stephanie MartinezTELEPHONE: (951) 204-5924
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20230601165701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: SUN CITY GARDENS
FACILITY NUMBER: 331881358
VISIT DATE: 06/07/2023
NARRATIVE
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working in the licensed facility, this allegation is deemed UNFOUNDED.

Another report was received alleging S1 is financially abusing Resident One (R1). Staff interview and a resident roster revealed R1 resides in the IU of Sun City Gardens. The LPA also spoke with R1, who confirmed their identity, and reported they reside in the IU of the facility. Additional investigation could not be conducted, due to the Department having no jurisdiction over the IU. Therefore, due to R1 not residing in the licensed facility, this allegation is deemed UNFOUNDED.

A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.

Cross reports will be made to notify the appropriate parties of the concerns reported. This report was reviewed with the Interim-Administrator and a copy was provided.
SUPERVISOR'S NAME: Jazmond D HarrisTELEPHONE: (951) 782-4807
LICENSING EVALUATOR NAME: Stephanie MartinezTELEPHONE: (951) 204-5924
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2