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13 | On July 16, 2026, at approximately 9:20 a.m., Licensing Program Analyst (LPA) Toni Nwala conducted an unannounced visit to the facility to initiate the investigation into the allegations listed above. The LPA met with Patricia Russell, Executive Director, and informed her of the purpose of the visit.
The LPA conducted a review of facility records and requested copies of pertinent documentation. During the visit, the LPA did not observe any health or safety concerns.Based on the record review, the allegations that a resident sustained bites and a rash due to staff neglect or physical abuse, and that staff failed to ensure the facility was free of insects, are determined to be unfounded. The investigation confirmed that Resident 1 (R1) is not associated with the licensed facility, as R1 resides in the independent living section of the campus, which is not part of the licensed residential care facility.
A finding that a complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.
An exit interview was conducted, and a copy of this report was explained and emailed to the ED, Patricia Russell. |