331881368-7-31-2023-18-AS-RSTS-CZDMUL-20240111085518

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 331881368
Report Date: 07/31/2023
Date Signed: 07/31/2023 12:36:29 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2023 and conducted by Evaluator Jesse Gardner

PUBLIC

COMPLAINT CONTROL NUMBER: 18-AS-20230728132008

FACILITY NAME:	LEGACY OF HEMET 1, THE		FACILITY NUMBER:	331881368
ADMINISTRATOR:	KELLOGG, MICHELLE		FACILITY TYPE:	740
ADDRESS:	320 S SAN JACINTO ST		TELEPHONE:	(951) 765-1840
CITY:	HEMET	STATE: CA	ZIP CODE:	92543
CAPACITY:	16	CENSUS: 13	DATE:	07/31/2023
		UNANNOUNCED	TIME BEGAN:	10:36 AM
MET WITH:	Kathleen Hyland, Manager		TIME COMPLETED:	12:42 PM

ALLEGATION(S):

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Facility staff are not keeping the facility at a comfortable temperature for
residents

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jesse Gardner arrived unannounced to initiate an investigation into the allegation listed above. LPA met with Kathleen Hyland, Manager and explained the purpose of the visit. LPA then toured the facility.

It was alleged that the facility staff were not keeping the facility at a comfortable temperature for residents. LPA conducted interviews with staff, residents, and made observations. During the tour of the facility, LPA noted that the facility is comprised of 3 Villas. In Villa 1, the temperature was noted to be 71 degrees, In Villa 2, the temperature was 74 degrees and in Villa 3, the temperature was 65 degrees (as seen by a swamp cooler in the wall). Initial report indicated that the area of concern was found to be in Villa 3. Each room in Villa 3 was toured and on average, the temperature for the 3 rooms was 65 degrees. After interviews with staff, and residents, and noting the observations of the area, LPA found residents were comfortable in their rooms. Thus, LPA determined that the allegation was Unsubstantiated.

A finding of UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where a copy of this report was discussed with and provided to Manager Hyland.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Joel Esquivel	TELEPHONE: (951) 248-0312
LICENSING EVALUATOR NAME: Jesse Gardner	TELEPHONE: (951) 205-2683
LICENSING EVALUATOR SIGNATURE:	DATE: 07/31/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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