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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 331881582
Report Date: 07/02/2026
Date Signed: 07/02/2026 02:36:36 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2026 and conducted by Evaluator Ivashia Wright
COMPLAINT CONTROL NUMBER: 18-AS-20260628181251
FACILITY NAME:MURRIETA GARDENSFACILITY NUMBER:
331881582
ADMINISTRATOR:KAVENAUGH, BRITTANYFACILITY TYPE:
740
ADDRESS:24200 MONROE AVETELEPHONE:
(951) 600-7676
CITY:MURRIETASTATE: CAZIP CODE:
92562
CAPACITY:126CENSUS: DATE:
07/02/2026
UNANNOUNCEDTIME BEGAN:
11:55 AM
MET WITH:Kylee Carter, AdministratorTIME COMPLETED:
02:45 PM
ALLEGATION(S):
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Unlawful eviction
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Ivashia Wright made an unannounced visit to initiate the investigation regarding the allegation listed above. LPA was granted entry and met with Administrator Kylee Carter and explained the purpose of the visit. LPA conducted a tour of the facility, conducted interviews with staff, witnesses, and requested copies of pertinent documentation.

In regard to the unlawful eviction, it was reported that R1 was set to be discharged from the facility on 6/29/2026. Interview with Administrator Kylee revealed R1 has not been issued a eviction notice. Kylee reported R1 has not left the facility since admission. Administrator Kylee reported Temecula Valley Hospital made an arragement to pay for 1 month of services for R1 beginning 5/29/26 and ending 6/28/26. Information obtained from interview with R1's Responsible party corroborated that the facility did not issue a eviction notice to R1 and R1 still resides at the facility. R1's responsible party reported they were unsure how R1's rent would be paid after 6/28/26.
Continued on LIC 9099-C...
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Jazmond D Harris
LICENSING EVALUATOR NAME: Ivashia Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20260628181251
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: MURRIETA GARDENS
FACILITY NUMBER: 331881582
VISIT DATE: 07/02/2026
NARRATIVE
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R1's Responsible party reported they reached out to Adult Protection Service (APS) for assistance with getting R1's Assisted Living Waiver (ALW) approved quickly to assist with R1's rent. R1's Responsible party reported that as of 7/1/26 R1 was successfully enrolled in the ALW program. LPA Wright further verified this by obtaining a copy of ALW documents provided by APS.

Based on staff interviews, witness interview, and R1's files allegations that R1 was unlawfully evicted has been deemed unfounded. This means that the allegation is false, could not have happened, or is without a reasonable basis.

An exit interview was conducted and a copy of this report was discussed and provided to Administrator Kylee Carter.
SUPERVISORS NAME: Jazmond D Harris
LICENSING EVALUATOR NAME: Ivashia Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/02/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2