331881752-4-15-2026-18-AS-APEZ-DTESUF-20260423141105

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 331881752
Report Date: 04/15/2026
Date Signed: 04/15/2026 11:05:15 AM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2026 and conducted by Evaluator Abdoulaye Zerbo

PUBLIC

COMPLAINT CONTROL NUMBER: 18-AS-20260227130705

FACILITY NAME:	SUNSET RETREATS SENIOR LIVING, LLC		FACILITY NUMBER:	331881752
ADMINISTRATOR:	PATTON, LETIWE		FACILITY TYPE:	740
ADDRESS:	83300 LIGHTNING ROAD		TELEPHONE:	(760) 775-5941
CITY:	INDIO	STATE: CA	ZIP CODE:	92203
CAPACITY:	6	CENSUS: 3	DATE:	04/15/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Letiwe Patton		TIME COMPLETED:	11:20 AM

ALLEGATION(S):

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Staff do not ensure resident receives sufficient fluids, resulting in dehydration
Staff do not ensure resident's medical needs are being met

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Abdoulaye Zerbo conducted an unannounced subsequent visit to the facility to deliver findings for the above allegations. LPA was greeted and granted entrance by Administrator Letiwe Patton. LPA identified himself and discussed the purpose of the visit.
It was alleged that Staff do not ensure resident receives sufficient fluids, resulting in dehydration. During the investigation, LPA interviewed the licensee who stated R1 is offered fluids on a regular basis. LPA interviewed a confidential witness who stated the facility is providing excellent care and expressed no concerns regarding staff practices. The confidential witness confirmed that R1’s elevated glucose and dehydration were the result of R1’s refusal to take medication and follow dietary recommendations.

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Abdoulaye Zerbo
LICENSING EVALUATOR SIGNATURE:	DATE: 04/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 18-AS-20260227130705

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

FACILITY NAME: SUNSET RETREATS SENIOR LIVING, LLC	FACILITY NUMBER: 331881752
	VISIT DATE: 04/15/2026

NARRATIVE

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Interview with R1 revealed that they have plenty of water but only prefers a particular brand of water.

It was alleged that staff do not ensure resident’s medical needs are being met.
Interviews revealed no evidence that staff failed to meet R1’s medical needs. The confidential witness stated their only concern is R1’s personal refusal to take prescribed medications. The confidential witness emphasized that the facility is “excellent” and that staff have not contributed to R1’s medical challenges. R1’s refusal of care is voluntary and not due to staff neglect. LPA interviewed R1 who stated that their refusal to take medication is voluntary.

Based on interviews, observation and records review, the allegations of Staff do not ensure resident receives sufficient fluids, resulting in dehydration, and facility Staff do not ensure resident's medical needs are being met are deemed unfounded. A finding of unfounded indicates that the allegation is false, could not have happened, or is without a reasonable basis.

An exit interview was conducted and a copy of this report was provided to Licensee Letiwee Patton.

SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Abdoulaye Zerbo
LICENSING EVALUATOR SIGNATURE:	DATE: 04/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/15/2026

LIC9099 (FAS) - (06/04)

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