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Department of
SOCIAL SERVICES

Community Care Licensing


HOME CARE ORGANIZATION EVALUATION REPORT

Facility Number: 334700148
Report Date: 06/29/2026
Date Signed: 06/29/2026 04:33:17 PM

Document Has Been Signed on 06/29/2026 04:33 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME:AMORE HOME CAREFACILITY NUMBER:
334700148
ADMINISTRATOR/
DIRECTOR:
MATTAR, MELISSAFACILITY TYPE:
300
ADDRESS:78-120 CALLE ESTADO STE 207TELEPHONE:
(760) 574-9917
CITY:LA QUINTASTATE: CAZIP CODE:
92253
CAPACITY: CENSUS: DATE:
06/29/2026
Case Management - DeficienciesUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:00 PM
MET WITH:Licensee/HCO Representative Not AvailableTIME VISIT/
INSPECTION COMPLETED:
02:00 PM
NARRATIVE
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Enforcement Analyst (EA), Jane Cong-Huyen with the Home Care Services Branch (HCSB), attempted to conduct an onsite inspection visit. EA was unable to meet with the licensee. Business operating hours are from 9:00am – 2:00pm, Monday - Thursday. EA arrived at the HCO business located at the above address and no one was present. EA attempted to contact the licensee, Melissa Mattar, via telephone, text, and email, but was unable to reach the licensee or HCO representative.

Due to the absence of the licensee/designee, EA was unable to review any personnel records/files for staff and Home Care Aides, including insurance documents, posted license and business hours. Multiple attempted visits have been made to this business location, and the licensee also missed the deadline to secure the virtual inspection visit.

Since the licensee/designee is unable to be present for today's inspection visit and unable to make records available for review, deficiency is being cited and noted on the attached licensing report (HCS809D). EA explained this to the licensee via email and text message. This report (HCS809 & HCS809D) and appeal rights will be provided to the licensee via email and regular mail to the address listed above.

NAME OF LICENSING PROGRAM ANALYST: Jane Cong-Huyen
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 06/29/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 06/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

HCS809 (FAS) - (06/04)
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Document Has Been Signed on 06/29/2026 04:33 PM - It Cannot Be Edited


Created By: Jane Cong-Huyen On 06/29/2026 at 01:37 PM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
Although this visit/inspection may have focused on the review of specific licensing requirements, the applicant/licensee must comply with all applicable requirements. The California Department of Social Services retains authority to issue citations or take disciplinary action for any deficiency.


FACILITY NAME: AMORE HOME CARE

FACILITY NUMBER: 334700148

DEFICIENCY INFORMATION FOR THIS PAGE:

VISIT DATE: 06/29/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/03/2026
Section Cited
1796.52
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1796.52 (b) The department shall verify through random, unannounced inspections that a home care organization meets the requirements of this chapter and the rules and regulations promulgated pursuant to this chapter. (c) An investigation or inspection conducted by the department pursuant to this chapter may include, but is not limited to, inspection of the books, records, or premises of a home care organization. A home care organization’s refusal to make records, books, or premises available shall constitute cause for the revocation of the home care organization’s license.
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This requirement is not met as evidenced by:
The HCO failed to be available during business hours Monday - Thursday 9am - 2pm for the inspection visit to provide records for review on 6/29/26.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
LICENSING EVALUATOR NAME: Jane Cong-Huyen
LICENSING EVALUATOR SIGNATURE: DATE: 06/29/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 06/29/2026
LIC809 (FAS) - (06/04)
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