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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334700244
Report Date: 07/28/2026
Date Signed: 07/28/2026 11:43:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2026 and conducted by Evaluator Adrian L Mangina
PUBLIC
COMPLAINT CONTROL NUMBER: 47-HC-20260617082926
FACILITY NAME:MAJESTIC CARE SOLUTIONS LLCFACILITY NUMBER:
334700244
ADMINISTRATOR:PETTIE, MARKFACILITY TYPE:
300
ADDRESS:74000 COUNTRY CLUB DR STE G1TELEPHONE:
(760) 880-6320
CITY:PALM DESERTSTATE: CAZIP CODE:
92260
CAPACITY:CENSUS: DATE:
07/28/2026
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Maribel "Arlenne" Pettie TIME COMPLETED:
11:50 AM
ALLEGATION(S):
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Homecare Organization providing medical services to clients
INVESTIGATION FINDINGS:
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Home Care Services Branch, Enforcement Analyst (EA), Adrian Mangina conducted an investigation visit to the Home Care Organization (HCO) for the purpose of delivering findings for the above allegation. EA met with Office Manager, Maribel "Arlenne" Pettie.

EA interviewed Licensee who denied providing medical services to clients and stated that the organization refers clients to hospice agencies and skilled nursing when the client needs do not align with the non-medical care provided. During interviews with pertinent witnesses, no evidence was obtained that indicated medical services were being provided by this HCO. Based on the EA's interviews and review of records, there was insufficient evidence to prove the allegation did occur as the preponderance of evidence standard was not met. Although the allegation may have happened or is valid, the allegation is unsubstantiated.

An exit interview was conducted. A copy of this report was emailed to the Designee, Maribel "Arlenne" Pettie.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 07/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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