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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334801398
Report Date: 02/21/2024
Date Signed: 02/21/2024 10:38:37 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/20/2023 and conducted by Evaluator Claudia Caywood
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20231220131551
FACILITY NAME:RUSD/EDUCATIONAL OPTIONS CENTER STATE PRESCHOOLFACILITY NUMBER:
334801398
ADMINISTRATOR:DENNIS DEETSFACILITY TYPE:
850
ADDRESS:6401 LINCOLN AVENUETELEPHONE:
(951) 276-7670
CITY:RIVERSIDESTATE: CAZIP CODE:
92506
CAPACITY:24CENSUS: 14DATE:
02/21/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Luz Romero, Facility RepresentativeTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Personal Rights-Facility Staff handled day care child in a rough manner.
INVESTIGATION FINDINGS:
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On 2/21/2024 Licensing Program Analysts (LPAs) Claudia Caywood conducted a subsequent complaint investigation to deliver final findings. A 10-day inspection was initiated by LPA C. Caywood on 12/22/2023. LPA met with facility representative, Luz Romero, toured facility, and census was taken. The following was discussed:

Allegation: Facility Staff handled day care child in a rough manner.

The department received a complaint alleging facility staff handled a child in a rough manner. It was alleged staff forcefully grabbed a child and carried them inside. LPA interviewed all pertinent parties, including staff and children. Staff denied having knowledge of the any children being mishandled in a rough manner. Children interviews resulted in conflicting information.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20231220131551
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: RUSD/EDUCATIONAL OPTIONS CENTER STATE PRESCHOOL
FACILITY NUMBER: 334801398
VISIT DATE: 02/21/2024
NARRATIVE
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Based on interviews with all pertinent parties, conflicting information was obtained from what was alleged. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was provided to the current Facility Representative, Luz Romero.

A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2