<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334801760
Report Date: 07/11/2023
Date Signed: 07/11/2023 01:41:20 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2023 and conducted by Evaluator Linda M Almaraz
COMPLAINT CONTROL NUMBER: 10-CC-20230531120803
FACILITY NAME:DANDRIDGE FAMILY DAY CAREFACILITY NUMBER:
334801760
ADMINISTRATOR:DANDRIDGE, MARISSAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 966-3785
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92553
CAPACITY:14CENSUS: 3DATE:
07/11/2023
UNANNOUNCEDTIME BEGAN:
01:05 PM
MET WITH:Licensee, Marissa DandridgeTIME COMPLETED:
01:50 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee threatened day care child(ren) while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts, (LPAs) Linda Almaraz and Sumayya Habeebulla made an unannounced subsequent complaint investigation visit in regards to the above allegation. LPAs met with Licensee Marissa Dandridge, who was informed the reason for today's visit.

The investigation consisted of the following: On 5/31/23, LPA Almaraz reviewed footage obtained. On 6/7/2023, LPAs Linda Almaraz and James Wilkerson toured home, took census and collected children roster and records. LPA's also interviewed children and licensee. On 6/16/23, LPA Almaraz interviewed Witness #1-2 and on 7/10/2023 attempted to interview Witness #3 but was unable to get in contact with them.

(Continued on an LIC9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Linda M Almaraz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/31/2023 and conducted by Evaluator Linda M Almaraz
COMPLAINT CONTROL NUMBER: 10-CC-20230531120803

FACILITY NAME:DANDRIDGE FAMILY DAY CAREFACILITY NUMBER:
334801760
ADMINISTRATOR:DANDRIDGE, MARISSAFACILITY TYPE:
810
ADDRESS:14735 RIO HONDO DRIVETELEPHONE:
(951) 966-3785
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92553
CAPACITY:6CENSUS: 3DATE:
07/11/2023
UNANNOUNCEDTIME BEGAN:
01:05 PM
MET WITH:Licensee, Marissa DandridgeTIME COMPLETED:
01:50 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee slapped day care child while in care
Licensee handled day care child in a rough manner while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analysts, (LPAs) Linda Almaraz and Sumayya Habeebulla made an unannounced subsequent complaint investigation visit in regards to the above allegations. LPAs met with Licensee Marissa Dandridge, who was informed the reason for today's visit.

The investigation consisted of the following: On 5/31/23, LPA Almaraz reviewed footage obtained. On 6/7/2023, LPAs Linda Almaraz and James Wilkerson toured home, took census and collected children roster and records. LPA's also interviewed children and licensee. On 6/16/23, LPA Almaraz interviewed Witness #1-2 and on 7/10/2023 attempted to interview Witness #3, but was unable to get in contact with them.

The investigation revealed the following: It was alleged that the licensee had slammed a child onto the high chair and had slapped the child for not wanting to eat a yogurt. Interviews conducted indicated they have never witnessed the licensee slap a child or slam a child onto a highchair or chair.
(Continued on an LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Linda M Almaraz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 10-CC-20230531120803
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: DANDRIDGE FAMILY DAY CARE
FACILITY NUMBER: 334801760
VISIT DATE: 07/11/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
A audio recording of the licensee providing care to the children was obtained but it could not be confirmed if the sounds in the audio were the licensee slamming the child into any chair or slapping the child.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to proof the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted. Appeal rights were discussed and provided along with a copy of this report to the Licensee on this date. A Notice of Site Visit was issued and shall remain posted for 30 days.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Linda M Almaraz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 10-CC-20230531120803
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: DANDRIDGE FAMILY DAY CARE
FACILITY NUMBER: 334801760
VISIT DATE: 07/11/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The investigation revealed the following: It was alleged that the licensee had yelled at a child in care and told the child they would not get there food if they continued crying. The department obtained audio recording of the licensee screaming at the child and telling the child "stop and sit down before I don't give you any breakfast". Based on the evidence obtained this allegation is substantiated.

See LIC9099-D for deficiency cited. A Notice of Site Visit was posted.

An exit interview was conducted, appeal rights discussed and provided along with a copy of this report to Licensee on this date.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Linda M Almaraz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 10-CC-20230531120803
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DANDRIDGE FAMILY DAY CARE
FACILITY NUMBER: 334801760
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/11/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/14/2023
Section Cited
CCR
102324(a)(4)
1
2
3
4
5
6
7
(a) Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent... These rights include, but are not limited to, the following: (4) To be free from corporal or unusual punishment, infliction of pain, ...
1
2
3
4
5
6
7
Licensee agrees to read CCR 102324(a) in its entirety in regards to personal rights and write and sign a written statement stating she understands it and will abide by it. Licensee will send the statement to LPA by POC due date.
8
9
10
11
12
13
14
humiliation, intimidation,.... interference with eating, sleeping or toileting; ..aids to physical functioning.
This requirement was not met as evidence by: Audio recording was obtained and you can hear the licensee threating a child they would not be fed if they did not listen. This poses a potential health, safety or personal rights risk to persons in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Linda M Almaraz
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5