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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334802965
Report Date: 04/25/2024
Date Signed: 04/25/2024 10:06:34 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/12/2024 and conducted by Evaluator Laura Mejorado
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20240312092712
FACILITY NAME:UC RIVERSIDE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
334802965
ADMINISTRATOR:KIMBERLY PIXLEYFACILITY TYPE:
830
ADDRESS:3333 WATKINS DRIVETELEPHONE:
(951) 827-3854
CITY:RIVERSIDESTATE: CAZIP CODE:
92507
CAPACITY:54CENSUS: 11DATE:
04/25/2024
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Bonnie Bacon, Site SupervisorTIME COMPLETED:
10:10 AM
ALLEGATION(S):
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Personal Services - Facility staff are not utilizing changing tables to change infant diapers
INVESTIGATION FINDINGS:
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On this date and time, Licensing Program Analyst (LPA) Laura Mejorado arrived at the facility to conclude a complaint investigation which was initiated on 03/15/2024. LPA met with Site Supervisor Bonnie Bacon, toured the facility, took census, and discussed the following.

During the investigation, LPA made observations, reviewed pertinent documentation, and conducted interviews with pertinent parties. It was alleged, facility staff are not utilizing changing tables to change infant diapers. LPA investigated the allegation and gathered the following information:

Please see LIC9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20240312092712
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: UC RIVERSIDE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334802965
VISIT DATE: 04/25/2024
NARRATIVE
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It was reported facility staff are not utilizing changing tables to change infant/toddlers and instead are having them stand up. Interviews disclosed there is a changing table in the infant classroom which is used for diaper changes. However, when children transition to the toddler classroom (18-30 Months) there is no changing table and children who are under 24 months are changed standing up. This practice was put in place to prevent staff injuries due to the children being bigger.

Based on LPA observations and interviews, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 1), are being cited on the attached LIC9099D.

An exit interview was conducted with the Director, Appeal Rights were discussed and issued, a copy of this report was provided, and a Notice of Site visit was issued.

A copy of this report must be made available for the next three years.
SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 09-CC-20240312092712
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: UC RIVERSIDE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334802965
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/25/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/17/2024
Section Cited
CCR
101428(d)(1)
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101428(d)(1) Infant Care Personal Services - (d) When changing an infant's diapers, the following shall apply: (1) Each infant shall be diapered on a changing table.
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Facility agrees to start utilizing the changing table in the toddler classroom. Facility plans on purchasing stairs to assist staff with guiding the infant/toddlers onto the changing tables and submit photos to CCL by 5/17/24.
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Based on observations and interviews, staff are not utilizing the changing table in the toddler classroom (18-30 Months), which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Laura Mejorado
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3