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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334805292
Report Date: 03/12/2026
Date Signed: 03/12/2026 10:06:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/13/2026 and conducted by Evaluator Tricia Danielson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260213122339
FACILITY NAME:DESERT CHRISTIAN ACADEMY PRESCHOOLFACILITY NUMBER:
334805292
ADMINISTRATOR:LINDSAY TOLMANFACILITY TYPE:
850
ADDRESS:40700 YUCCA LANETELEPHONE:
(760) 345-2848
CITY:BERMUDA DUNESSTATE: CAZIP CODE:
92203
CAPACITY:100CENSUS: 61DATE:
03/12/2026
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Lindsay Tolman, DirectorTIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Licensee is not providing a safe environment for children.
Licensee is not abiding by the admission agreement.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegations listed above. LPA met with Director Lindsay Tolman and explained the purpose the visit. During this visit, the facility had a total of 89 children enrolled and 61 children were present.
Regarding the allegation "Licensee is not providing a safe environment for the children", it was alleged that Child #1 (C1) was exhibiting aggressive and disruptive behaviors that impacted classroom safety and learning. Five (5) of five (5) children interviewed from C1's class acknowledged they had observed C1's behaviors however, they also reported they felt safe at the preschool. Three (3) of five (5) children interviewed specified the teachers made them feel safe. Five (5) of five (5) staff interviewed described the same steps taken to protect the other children and minimize any disruption to classroom lessons when C1 was observed to be displaying behaviors. (CONTINUED ON LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260213122339
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: DESERT CHRISTIAN ACADEMY PRESCHOOL
FACILITY NUMBER: 334805292
VISIT DATE: 03/12/2026
NARRATIVE
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(CONTINUED FROM LIC 9099)
Regarding the allegation "Licensee is not abiding by the admission agreement", it was alleged that the preschool has not followed their parent handbook which outlines a progressive behavior response process that includes documentation, conferences, behavior support planning, possible evaluation, and potential withdrawal from the program if safety cannot be maintained. A review of records was conducted and based on record review and staff interview; the preschool did follow their stated behavior and discipline policy as listed in the parent handbook.
Although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted, and this report was reviewed with and provided to Director Tolman. Appeal Rights were also discussed and provided. An LIC 9213- Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. Non-compliance with posting will result in a $100 fine. This report must be accessible to the public for three years.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Tricia Danielson
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2