334806287-8-16-2023-10-CC-PBER-CV2RWG-20230825132304

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334806287
Report Date: 08/16/2023
Date Signed: 08/16/2023 01:07:15 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2023 and conducted by Evaluator Anastasia Flores

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230515115639

FACILITY NAME:	BOEHM CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	334806287
ADMINISTRATOR:	KNUDSEN, CATHY		FACILITY TYPE:	850
ADDRESS:	74-200 COUNTRY CLUB DRIVE		TELEPHONE:	(760) 346-6829
CITY:	PALM DESERT	STATE: CA	ZIP CODE:	92260
CAPACITY:	66	CENSUS: 42	DATE:	08/16/2023
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Cathy Knudsen		TIME COMPLETED:	09:35 AM

ALLEGATION(S):

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Facility staff inappropriately disciplined day care children.
Facility staff yelled at day care child.
Facility staff inappropriately handled day care children.

INVESTIGATION FINDINGS:

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On August 16, 2023, at 8:45 AM, Licensing Program Analyst (LPA) Anastasia Flores, met with Director, Cathy Knudsen in regard to the above stated allegations. On May 19, 2023, at 8:16AM, LPA conducted health and safety check and no immediate concerns were observed. Interviews were conducted with six staff (S1, S2, S3, S4, S5, S6), two children (C1, C2) and one confidential interview. Copies of facility staff roster (LIC500) and facility children’s roster were obtained.

On May 15, 2023, this agency received allegation that facility staff inappropriately disciplined day care children. Confidential interviews disclosed that on at least one occasion a child was placed alone, for time out in the facility hallway by a trash can. Other confidential interviews disclosed child 1 (C1) was constantly placed on the back tables of the classroom for discipline (time-out) for uncontrollable behaviors. Interview with S2 denied using time out procedures for the children in care, the facility utilizes positive redirection. Interview with Director disclosed that C1 is working on potty training and is often placed on the back table to be closer to the bathroom.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Anastasia Flores	TELEPHONE: (951) 533-2031
LICENSING EVALUATOR SIGNATURE:	DATE: 08/16/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20230515115639

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: BOEHM CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 334806287
	VISIT DATE: 08/16/2023

NARRATIVE

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LPA observations observed the tables to have manipulatives and bookshelves around the table with other manipulatives for the children to obtain.
Other allegation received that facility staff yelled at day care child and facility staff inappropriately handled day care children. Confidential interviews disclosed that S2 would yell at C1 and felt the staff were annoyed with C1’s negative behaviors. Interview with S2 denied allegation of yelling at C1 or any child in the facility at any time. LPA observation of S2’s language and communication with staff and children, was that S2 talks with a louder tone of voice and with a strong accent, which could be observed as yelling. Other confidential interviews denied S2 yelling at C1 or any other children in the day care. Confidential interviews disclosed that staff 1 (S1) isolated C1 at a table for an incident that occurred the day before. Other confidential interviews revealed that S3 was mean to Child #2 (C2) putting C2 in timeout for not listening and S3 pulled C2 by the arm placing C2 where S3 wanted C2 to be. Interview with S3 denied grabbing C2 by the arm, informing LPA C2 is not in the same classroom as S3. Interview with Director denied allegation that staff handle the children inappropriately or yell at the children in care. Confidential interviews with C1, C2 disclosed feeling safe at the childcare center (CCC). LPA observations on 5/19/23 revealed the children have a good rapport with all staff at the CCC.

Based on confidential interviews and lack collaborating evidence, the allegations that facility staff inappropriately disciplined day care children, facility staff yelled at day care child and facility staff inappropriately handled day-care children may have occurred, however is not supported, or proven by evidence. Therefore, the allegations are unsubstantiated.

A copy of this report, appeal rights and Notice of Site Visit were provided to Director, Cathy Knudsen.

The Notice of Site Visit must be posted for 30 days.

SUPERVISOR'S NAME: Pauline Beschorner	TELEPHONE: (951) 782-6641
LICENSING EVALUATOR NAME: Anastasia Flores	TELEPHONE: (951) 533-2031
LICENSING EVALUATOR SIGNATURE:	DATE: 08/16/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/16/2023

LIC9099 (FAS) - (06/04)

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