334809081-9-12-2024-10-CC-PBER-D9HT3K-20240927142229

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334809081
Report Date: 09/12/2024
Date Signed: 09/12/2024 10:04:09 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2024 and conducted by Evaluator Anastasia Flores

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20240725150855

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	334809081
ADMINISTRATOR:	TARA MARTINEZ		FACILITY TYPE:	850
ADDRESS:	610 E. NUEVO ROAD		TELEPHONE:	(951) 943-6476
CITY:	PERRIS	STATE: CA	ZIP CODE:	92571
CAPACITY:	92	CENSUS: 22	DATE:	09/12/2024
		UNANNOUNCED	TIME BEGAN:	09:33 AM
MET WITH:	Tara Martinez		TIME COMPLETED:	09:44 AM

ALLEGATION(S):

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Staff did not provide adequate supervision resulting in child being injured by other children.

INVESTIGATION FINDINGS:

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On September 12, 2024, at 9:33AM, Licensing Program Analyst (LPA)Anastasia Flores and Licensing Program Manager (LPM) Pauline Beschorner, arrived for the purpose of delivering the findings on the above stated allegation. On July 30. 2024, at 12:52 PM, LPA conducted a health and safety inspection, and no immediate concerns were observed. Copies of pertinent evidence was obtained, and interviews were conducted with three out of three staff and one confidential interview.

On July 25, 2024, our office received allegation that staff did not provide adequate supervision resulting in child being injured by other children. It was reported that C1 received bites on two separate occasions with two separate children while in care. Confidential interviews disclosed that Child #1 (C1) was bitten by child #2(C2) on 07/02/24, and by child #3(C3) on 07/15/24. Interview with Director(S1) and assistant Director (S2) revealed that C1 was always wrestling with around and then didn’t like it when C1 got hurt back. Confidential interview disclosed that C1 was sent home from the facility an estimated 10 times since January of 2024 for misbehaving in or outside the classroom.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:	DATE: 09/12/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/12/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20240725150855

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 334809081
	VISIT DATE: 09/12/2024

NARRATIVE

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Confidential interviews disclosed communicating concerns with S1 about the incidents that occurred with C1, and S1 threw hands up in the air as if S1 didn’t know about the second incident. Other confidential interviews disclosed that C1 was not treated fairly when injured but made C1 feel like it was C1’s fault. Interview with staff stated that C3 got up to use the restroom during naptime and walked over, bent down and bit C1 on the arm, but that C1 does not like it when bad things happen to C1 because C1 is usually the one that does bad things to other kids. Interview with director, stated that there were recently two children removed for biting, but that this was not normal behavior for C2, C3, so there was no action taken in regards to the behavior, only ouch reports.

Based on record review and interviews, the allegation that staff did not provide adequate supervision resulting in child being injured by other children, may have occurred, however is not supported or proven by evidence. Therefore the above allegation is unsubstantiated. A copy of this report, LIC811, (Confidential Names List), and appeal rights were explained and handed to the Director, Tara Martinez.

A notice of site visit was given and must be posted for 30 days.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:	DATE: 09/12/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/12/2024

LIC9099 (FAS) - (06/04)

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