334809081-2-27-2026-10-CC-PBER-DSFLKS-20260323084957

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334809081
Report Date: 02/27/2026
Date Signed: 02/27/2026 12:44:42 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/30/2025 and conducted by Evaluator Sandra Pulido

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20251230145218

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	334809081
ADMINISTRATOR:	TARA MARTINEZ		FACILITY TYPE:	850
ADDRESS:	610 E. NUEVO ROAD		TELEPHONE:	(951) 943-6476
CITY:	PERRIS	STATE: CA	ZIP CODE:	92571
CAPACITY:	92	CENSUS: 52	DATE:	02/27/2026
		UNANNOUNCED	TIME BEGAN:	11:31 AM
MET WITH:	Tara Martinez		TIME COMPLETED:	12:55 PM

ALLEGATION(S):

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Staff did not ensure child in care received nutritious meals

INVESTIGATION FINDINGS:

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On February 27, 2026, Licensing Program Analyst (LPA) Sandra Pulido arrived unannounced at Kindercare Learning Center and met with Director Tara Martinez to discuss the findings of the investigation regarding the above referenced allegation. On January 6, 2026, LPA Pulido conducted a tour of the center, completed a census, conducted confidential interviews, and obtained relevant documentation.

The complaint, received on December 30, 2025, alleged that staff did not ensure a child in care received nutritious meals. Staff interviews confirmed that meals served are documented in the Kindercare application, where staff record what children are served and how much they eat. Interviews also revealed that staff may occasionally forget to update the application. Some staff reported that children are served all meals regardless of hunger level or whether they have already eaten, while other staff stated that breakfast may not be served if they are informed that a child ate prior to arriving at the facility. LPA reviewed meal documentation for C1 in the Kindercare application and observed missing meal entries.

Unsubstantiated

Estimated Days of Completion: 59

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20251230145218

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 334809081
	VISIT DATE: 02/27/2026

NARRATIVE

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Due to these conflicting statements and observations, LPA Pulido was unable to corroborate the allegation that staff did not ensure the child received nutritious meals. Following a comprehensive investigation, including interviews, observations, and a review of records, the Department determined that the allegation is unsubstantiated. A finding of unsubstantiated means that although the allegation may have occurred or may be credible, there is insufficient evidence to prove or disprove the alleged violation.

An exit interview was conducted with Director Tara Martinez, during which a copy of the report and Appeal Rights were provided. A Notice of Site Visit was issued and must remain posted at the facility for 30 days.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Sandra Pulido
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2026

LIC9099 (FAS) - (06/04)

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