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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334809083
Report Date: 02/23/2024
Date Signed: 02/23/2024 02:23:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/19/2024 and conducted by Evaluator Jessica M Rubio
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240119144312
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
334809083
ADMINISTRATOR:TARA MARTINEZFACILITY TYPE:
830
ADDRESS:610 E. NUEVO ROADTELEPHONE:
(951) 943-6476
CITY:PERRISSTATE: CAZIP CODE:
92571
CAPACITY:24CENSUS: 12DATE:
02/23/2024
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Tara MartinezTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff gave infants large pieces of fruit causing infants to choke
Food storage container is not kept clean
INVESTIGATION FINDINGS:
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On February 23, 2024 at 12:35 pm, Licensing Program Analyst (LPA), Jessica Rubio met with Kindercare Learning Center (CCC), Director, Tara Martinez to discuss the investigative findings of the allegations listed above. On January 24, 2024 at 12:00 pm, LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interviews with Director and four staff (S1, S2, S3, S4) as identified on the LIC 811 Confidential Names List).

On January 19, 2024, a complaint was received alleging staff gave infants large pieces of fruit causing infants to choke and the food storage container was not kept clean. More specifically, that large pieces of fruit were served to children causing children to gag and choke and that the outside of the lid of the fruit container was dirty.

Continued on LIC 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240119144312
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 334809083
VISIT DATE: 02/23/2024
NARRATIVE
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Regarding the allegation staff gave infants large pieces of fruit causing infants to choke, interviews revealed the food that is served is prepared in the kitchen by the Director and/or Assistant Director, and then taken on carts ready to be served by classroom staff. Some interviews revealed there have been no issues with children eating or swallowing any of the food that the CCC provides. Other interviews revealed on one occasion, a fruit cocktail that came in a white container contained larger pieces of fruit was served to children and one or two children had a hard time breaking up the fruit and eating it. None of these interviews revealed any children choked on the fruit. One interview revealed that the fruit was taken away from the children to prevent any choking when it was realized the fruit were difficult to eat. Additionally, while LPA toured the facility, LPA observed fruit that had been served and observed peaches to be diced in smaller sizes. LPA also observed diced frozen and canned fruit in the kitchen.

Regarding the allegation that the food storage container was not kept clean, all interviews revealed that food storage containers are kept clean and there have been no issues with cleanliness of containers. It was revealed that the food is usually provided to staff in a bowl with foil on top or in plastic storage bags. Additionally, LPA toured the kitchen and observed the kitchen and there were no issues with cleanliness.

Based on confidential interviews conducted during the investigation, the allegation that staff gave infants large pieces of fruit causing infants to choke and food storage container was not kept clean may have occurred, however is not supported or proven by evidence. Therefore, the above allegations are unsubstantiated. An exit interview was conducted and a copy of this report and appeal rights were discussed and provided to Director Tara Martinez. A notice of site visit was also provided and must remain posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Jessica M Rubio
LICENSING EVALUATOR SIGNATURE:

DATE: 02/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/23/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2