334810140-9-8-2023-09-CC-KWIS-CVMPHL-20230913112008

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334810140
Report Date: 09/08/2023
Date Signed: 09/08/2023 04:10:40 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2023 and conducted by Evaluator Perla Ordones

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20230801144207

FACILITY NAME:	VALENCIA FAMILY CHILD CARE		FACILITY NUMBER:	334810140
ADMINISTRATOR:	VALENCIA, MARIA-NOELIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(760) 329-1232
CITY:	DESERT HOT SPRINGS	STATE: CA	ZIP CODE:	92240
CAPACITY:	14	CENSUS: 3	DATE:	09/08/2023
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	LICENSEE MARIA-NOELIA VALENCIA		TIME COMPLETED:	04:30 PM

ALLEGATION(S):

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Licensee uses inappropriate form of punishment

INVESTIGATION FINDINGS:

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On the date and time listed, Licensing Program Analysts (LPAs) Perla Ordones and Raymond Moorehead arrived at the facility to deliver the findings of this complaint investigation which was initiated on 08/09/2023. LPAs met with Licensee, Maria-Noelia Valencia. LPAs toured the facility, took census, and discussed the following with the Licensee.

During the investigation, LPAs made observations, reviewed pertinent documentation and conducted interviews with pertinent parties.

It was alleged, Licensee uses inappropriate form of punishment and that the Licensee did not provide a safe and comfortable environment for daycare children.

LPA investigated the allegation and gathered the following information:
Please see LIC9099C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Perla Ordones
LICENSING EVALUATOR SIGNATURE:	DATE: 09/08/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20230801144207

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: VALENCIA FAMILY CHILD CARE	FACILITY NUMBER: 334810140
	VISIT DATE: 09/08/2023

NARRATIVE

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It was reported, on or about August of 2023, the subject children were sent to the garage or outside when they misbehave. LPA conducted child interviews and found that the children enjoy coming to the day-care and playing with the other children. Children stated that they do not go outside and that they do not sit in the garage. Additionally, children stated that when they do time-out, children will stand facing or with their backs to the garage door inside the kitchen until they behave. Interview with the licensee also found that when children are misbehaving, they are given a verbal warning first before being sent to time-out which is held in the hallway next to the living room. The licensee also stated that children stay inside during the summer and have not gone outside for two months. It should be noted that LPA was unable to conduct interviews with subject children to gain additional clarification on the allegations.

Based on information obtained during this investigation through interviews conducted, the review of pertinent documentation, and after receiving conflicting information, the allegation is UNSUBSTANTIATED. A finding that the allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the allegation occurred.

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the licensee Licensee Maria-Noelia Valencia.

SUPERVISORS NAME: Kimberly Williams
LICENSING EVALUATOR NAME: Perla Ordones
LICENSING EVALUATOR SIGNATURE:	DATE: 09/08/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/08/2023

LIC9099 (FAS) - (06/04)

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