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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334810224
Report Date: 04/17/2026
Date Signed: 04/17/2026 01:55:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/25/2026 and conducted by Evaluator Jesse Gardner
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260325124435
FACILITY NAME:NUVIEW UNION SCHOOL DISTRICTFACILITY NUMBER:
334810224
ADMINISTRATOR:JESENIA GARCIA MACIASFACILITY TYPE:
850
ADDRESS:29670 LAKEVIEW AVENUETELEPHONE:
(951) 928-3570
CITY:NUEVOSTATE: CAZIP CODE:
92567
CAPACITY:131CENSUS: 82DATE:
04/17/2026
UNANNOUNCEDTIME BEGAN:
12:39 PM
MET WITH:Jesenia Macias, DirectorTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Child was rough handled by staff
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jesse Gardner conducted an unannounced subsequent complaint visit to the facility. LPA met with Director Jesenia Macias and informed them of the purpose of this visit. During this investigation LPA conducted interviews with the Director and staff and reviewed and obtained copies of facility documentation.

It was alleged that a child (C1) was rough handled by staff on March 26, 2026. Upon record review, LPA determined there were 3 teachers assigned to the room C1 attended. LPA conducted interviews with staff, and other witnesses.

Continued on LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260325124435
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: NUVIEW UNION SCHOOL DISTRICT
FACILITY NUMBER: 334810224
VISIT DATE: 04/17/2026
NARRATIVE
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3 of 4 interviews conducted revealed no instance where C1’s rights were violated due to being picked up and placed down in an aggressive manner as alleged.

Therefore, based on the information obtained from interviews and evidence review, the allegation was found to be Unsubstantiated. A finding of Unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

An exit interview was conducted, and a copy of this report was provided along with copies of Appeal Rights. A Notice of Site visit was given, and the Licensee understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2