334810747-4-16-2026-09-CC-GSEA-DTEL2P-20260423082238

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334810747
Report Date: 04/16/2026
Date Signed: 04/16/2026 12:53:26 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2026 and conducted by Evaluator Giselle Carbullido

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20260320121410

FACILITY NAME:	WOODCREST MONTESSORI EDUCATION CENTER		FACILITY NUMBER:	334810747
ADMINISTRATOR:	DIANE MARTINEZ		FACILITY TYPE:	850
ADDRESS:	16191 WASHINGTON STREET		TELEPHONE:	(951) 789-9319
CITY:	RIVERSIDE	STATE: CA	ZIP CODE:	92504
CAPACITY:	66	CENSUS: 44	DATE:	04/16/2026
		UNANNOUNCED	TIME BEGAN:	12:15 PM
MET WITH:	Elizabeth Bunker, Licensee		TIME COMPLETED:	01:15 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff did not prevent daycare child(ren) from bullying other daycare children.
Staff did not prevent daycare child from throwing rocks at another daycare child.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido conducted a subsequent complaint investigation to deliver final findings. Initial visits were conducted on 03/24/26 and 04/06/26 at which time LPA conducted interviews and reviewed records. LPA met with facility representative; Elizabeth Bunker, toured the facility and took a census.
During the investigation, LPA reviewed records and interviewed pertinent parties, including facility staff and authorized representatives. LPA was unable to interview all pertinent individuals.
It was alleged staff did not prevent daycare children from bullying (i.e. hitting/not sharing) or throwing rocks at other children with minimal or no redirection. Staff interviews reported that staff are mobile and spread apart for supervision, use verbal redirection and teach social skills when addressing fighting or unkind actions between children. Additionally, staff disclosed when behavior concerns are reported by children or parents, they follow up to ensure the safety of children. Staff also reported that occasionally a child is redirected from throwing rubber bark up in the air like confetti.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:	DATE: 04/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 09-CC-20260320121410

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: WOODCREST MONTESSORI EDUCATION CENTER	FACILITY NUMBER: 334810747
	VISIT DATE: 04/16/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Due to conflicting information obtained from what was alleged, the evidence collected was not sufficient to substantiate or refute the above allegation. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
An exit interview was conducted, a copy of this report and Notice of Site Visit were provided to the facility representatives, Elizabeth Bunker.
LPA observed the Notice of Site Visit was posted by staff. THIS REPORT MUST BE AVAILABLE TO THE PUBLIC FOR THREE YEARS

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:	DATE: 04/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2