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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334812555
Report Date: 05/21/2026
Date Signed: 05/21/2026 10:55:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/12/2026 and conducted by Evaluator Jesse Gardner
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260512085843
FACILITY NAME:FSA-MORENO VALLEY CDCFACILITY NUMBER:
334812555
ADMINISTRATOR:SHARMALEE SAMUELFACILITY TYPE:
830
ADDRESS:21250 BOX SPRINGS RD #115TELEPHONE:
(951) 779-9784
CITY:MORENO VALLEYSTATE: CAZIP CODE:
92557
CAPACITY:36CENSUS: 33DATE:
05/21/2026
UNANNOUNCEDTIME BEGAN:
08:43 AM
MET WITH:Assistant Director Araceli MartinezTIME COMPLETED:
11:11 AM
ALLEGATION(S):
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Staff do not maintain a comfortable temperature for the daycare children.
INVESTIGATION FINDINGS:
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On May 21, 2026, at approximately 08:43 AM, Licensing Program Analyst (LPA) Jesse Gardner conducted an unannounced visit to initiate a complaint investigation into the above allegation. LPA met with Assistant Director (AD) Araceli Martinez and informed them of the purpose of this visit. During this investigation LPA conducted interviews with staff, made observations, and obtained supportive documentation for review to assist with determining the findings for the above noted allegation.

It was alleged that the staff do not maintain a comfortable temperature for the daycare children.

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260512085843
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: FSA-MORENO VALLEY CDC
FACILITY NUMBER: 334812555
VISIT DATE: 05/21/2026
NARRATIVE
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LPA conducted interviews with 4 teachers and the Assistant Director. 4 of 4 teachers interviewed revealed the facility was warm the duration of the repair; however, there were portable A/C units placed in the facility to cool the temperature and the temperature did not exceed 77 degrees at any time.

Interview with AD indicated she was notified by her management the A/C was down on May 11, 2026, and a work order had been placed that week for repair. Record review indicated the A/C needing repair on May 8, 2026. Record review further revealed the issue of the A/C unit was identified on May 18, 2026 and completely repaired by May 20, 2026. LPA observed a temperature gauge on the playground, as well as in both classrooms for convenience. LPA further noted a fan consistently blowing in the toddler classroom, as well as tinted glass in both classrooms.

Thus, due to interviews, record review, and LPA observations, the allegation was found to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

An exit interview was conducted where a copy of this report was provided along with a copy of the Appeal Rights. A notice of site visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jesse Gardner
LICENSING EVALUATOR SIGNATURE:

DATE: 05/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/21/2026
LIC9099 (FAS) - (06/04)
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