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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334812642
Report Date: 10/13/2022
Date Signed: 10/13/2022 10:22:36 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/30/2022 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220930132049
FACILITY NAME:MAGNOLIA PRESCHOOL AND KINDERGARTENFACILITY NUMBER:
334812642
ADMINISTRATOR:ARLIDA ESPINOZAFACILITY TYPE:
830
ADDRESS:13130 MAGNOLIA AVENUETELEPHONE:
(951) 272-0977
CITY:CORONASTATE: CAZIP CODE:
92879
CAPACITY:20CENSUS: 15DATE:
10/13/2022
UNANNOUNCEDTIME BEGAN:
09:39 AM
MET WITH:Alicia Flores/ Site CorrdinatorTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Unqualified staff is providing care and supervision
INVESTIGATION FINDINGS:
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On 10/13/202 at 9:35 am, Licensing Program Analyst (LPA) Patricia Berry conducted a subsequent complaint investigation. LPA was granted access into the facility and met with Alicia Flores. LPA toured facility and took a census.

Unqualified staff are providing care and supervision. It was alleged the teachers in the infant room are not qualified teachers; therefore, are not providing proper care and supervision to the children. During the investigation, LPA toured the facility, interviewed all pertinent parties, including staff, and reviewed records.

Staff stated they have a qualified teacher in each classroom and an assistant. Staff stated the assistants are never left alone with the children. While reviewing records, LPA confirmed there is a qualified teacher and an assistant for each classroom. While touring the facility,

(Cont on 9099C)
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20220930132049
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: MAGNOLIA PRESCHOOL AND KINDERGARTEN
FACILITY NUMBER: 334812642
VISIT DATE: 10/13/2022
NARRATIVE
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LPA observed children were provided care and supervision and proper ratios were maintained.
Based on interviews conducted, there is conflicting information from what was stated to what is alleged; therefore, the allegations of unqualified staff are providing care and supervision is unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.


Exit interview conducted with Site Coordinator, report, appeal rights, and Notice of Site Visit provided.


Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2