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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334812642
Report Date: 10/13/2022
Date Signed: 10/13/2022 10:18:35 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2022 and conducted by Evaluator Patricia Berry
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20220927134809
FACILITY NAME:MAGNOLIA PRESCHOOL AND KINDERGARTENFACILITY NUMBER:
334812642
ADMINISTRATOR:ARLIDA ESPINOZAFACILITY TYPE:
830
ADDRESS:13130 MAGNOLIA AVENUETELEPHONE:
(951) 272-0977
CITY:CORONASTATE: CAZIP CODE:
92879
CAPACITY:20CENSUS: 15DATE:
10/13/2022
UNANNOUNCEDTIME BEGAN:
09:35 AM
MET WITH:Alicia Flores/Site CoordinatorTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Licensee is operating over ratio
Staff did not provide direct visual observation and supervision to infants at all times
Staff did not ensure that children with obvious symptoms of illness were isolated from other children in care
INVESTIGATION FINDINGS:
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On 10/13/2022 at 9:35 am, Licensing Program Analyst (LPA) Patricia Berry conducted a subsequent complaint investigation. LPA was granted access into the facility and met with Alicia Flores. LPA toured facility and took a census. During the investigation, the LPA toured the facility, interviewed all pertinent parties, and obtained documentation.

It was alleged the licensee is operating over ratio. Staff stated the infant rooms are not out of ratio. While touring the facility on two occasions, the LPA observed on two occasions both infant classrooms were in ratio.

It was alleged staff did not always provide direct visual observation and supervision to infants . Staff stated they always have full visual observation of the children . Staff stated they have two teachers in each classroom and are fully engaged with children.
(Cont on 9099C)
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20220927134809
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: MAGNOLIA PRESCHOOL AND KINDERGARTEN
FACILITY NUMBER: 334812642
VISIT DATE: 10/13/2022
NARRATIVE
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While touring the facility on two occasions, the LPA observed staff engaged with all the children in care.

It was alleged staff did not ensure that children with obvious symptoms of illness were isolated from other children in care. Staff stated children are removed from the classroom when they are sick. Staff stated there are times the children will have allergies or runny noses due to teething. While touring the facility, LPA observed the children in care appeared to be healthy. LPA observed the illness policy for the facility. The policy states all children, if sick, must stay home.


Based on interviews conducted, there is conflicting information from what was stated to what is alleged; therefore, the allegations of the licensee is operating out of ratio, staff did not always provide direct visual observation and supervision, and staff did not ensure children with obvious symptoms of illness were isolated from other children in care are unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.



Exit interview conducted with Site Coordinator, report, appeal rights, and Notice of Site Visit provided.


Notice of Site Visit must be posted for 30 days.




SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Patricia Berry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2