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25 | A case management visit was conducted on 9/12/2024 at 3:48 PM in response to the receipt of an unusual incident report (UIR) from the facility. The UIR was received by the licensing agency on 9/05/24. It was reported that on 8/29/2024 a staff member grabbed a child in a rough manner. The director self-reported to the department on 9/3/24.
Facility records were reviewed, and staff was interviewed. Based on the information gathered, the facility acted appropriately, and no violations have been identified. It was determined that there was a misunderstanding between staff and authorized representatives who came to an agreement that the terminology used to describe an incident was miscommunicated. In addition, there were two staff present who witnessed the incident and corroborated what happened that day.
An exit interview was conducted, appeal rights discussed, and report was reviewed with the Assistant Director, Vivian Betancourt.
A Notice of Site Visit was issued and is to be posted in a prominent location at the facility for the next 30 days.
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