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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334813497
Report Date: 10/04/2024
Date Signed: 10/04/2024 10:02:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/04/2024 and conducted by Evaluator Anastasia Flores
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20240904140410
FACILITY NAME:CORNERSTONE CHRISTIAN PRESCHOOLFACILITY NUMBER:
334813497
ADMINISTRATOR:MARIE MARKHAMFACILITY TYPE:
850
ADDRESS:40333 ACACIA AVENUETELEPHONE:
(951) 929-5007
CITY:HEMETSTATE: CAZIP CODE:
92544
CAPACITY:108CENSUS: 50DATE:
10/04/2024
UNANNOUNCEDTIME BEGAN:
09:26 AM
MET WITH:Michelle Ricaforte TIME COMPLETED:
10:15 AM
ALLEGATION(S):
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Staff did not allow day care child to use the restroom.
INVESTIGATION FINDINGS:
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On October 04, 2024, at 9:26 AM, Licensing Program Analyst’s (LPAs) Anastasia Flores, and Brian Morris arrived to deliver the finding on the above stated allegation. On September 11, 2024, at 9:15AM, LPA Flores conducted a health and safety inspection, no immediate concerns were noted. Copies of confidential records were obtained, and interviews were conducted with four out of four staff.

On September 4, 2024, our agency received allegation that staff did not allow day care child to use the restroom. It was reported that Child#1 (C1) was observed squatting down as if using the restroom in the classroom upon pick up time. Confidential interview disclosed S1 refused to allow C1 to use the restroom prior to placing shoes on. Interview with S1 denied allegation. Confidential interviews disclosed concerns were voiced with S2, and S3, three weeks later but unsure of specific dates. Interview with Director denied knowing anything about the concerns with C1, until a meeting that was scheduled by the school regarding behaviors of C1 in the classroom. Interview with S2 denied any knowledge of any incident with C1 and S1.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20240904140410
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CORNERSTONE CHRISTIAN PRESCHOOL
FACILITY NUMBER: 334813497
VISIT DATE: 10/04/2024
NARRATIVE
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Based on interviews, the allegation that staff did not allow day care child to use the restroom, may have occurred, however is not supported or proven by evidence. Therefore, the allegation is unsubstantiated.
A copy of this report, appeal rights were reviewed and provided to Assistant Director, Michelle Ricaforte. .

The Notice of Site Visit was posted by the Assistant Director prior to LPA leaving the facility and the Assistant Director was reminded notice of site visit must be posted for 30 days.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Anastasia Flores
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2