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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334815391
Report Date: 10/24/2025
Date Signed: 10/24/2025 12:58:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2025 and conducted by Evaluator Tiffanie Diep
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250919162538
FACILITY NAME:SHUTE FAMILY CHILD CAREFACILITY NUMBER:
334815391
ADMINISTRATOR:SHUTE, STACIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 673-4003
CITY:CORONASTATE: CAZIP CODE:
92879
CAPACITY:14CENSUS: 1DATE:
10/24/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Stacie ShuteTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Neglect/Lack of Supervision - Provider did not provide adequate supervision, resulting in a day care child wandering into the street
INVESTIGATION FINDINGS:
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On 10/24/2025 at 8:45 AM, Licensing Program Analyst (LPA) Tiffanie Diep met with Licensee Stacie Shute for the purpose of an unannounced complaint visit to deliver the finding regarding the above allegation. LPA observed one child present in the home with Licensee.

It was alleged that the provider did not provide adequate supervision, resulting in a day care child wandering into the street. Throughout the course of the investigation, LPA made observations, obtained relevant evidence, and conducted interviews with pertinent individuals.

Continues on LIC 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 09-CC-20250919162538
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: SHUTE FAMILY CHILD CARE
FACILITY NUMBER: 334815391
VISIT DATE: 10/24/2025
NARRATIVE
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Continued from LIC 9099 (Page 2)

Interviews conducted disclosed a staff member (S1) was supervising children at a nearby park while Licensee left the facility to pick up additional children. During a previous visit, LPA observed the park was not fully fenced. Video footage on 09/18/2025 revealed a child (C1) standing alone at an unfenced end of the park before walking into the street while S1 was standing at another end of the park supervising the other children. It was revealed a witness retrieved C1 from the street and notified S1. Although information obtained indicated appropriate ratios were maintained by staff at the time of the incident, it is determined that S1 did not provide adequate supervision of all children in care resulting in C1 wandering into the street.

Based on observations and evidence collected, including information obtained during interviews and records reviewed, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 3), are being cited on the attached LIC 9099-D.

LPA Tiffanie Diep informed the licensee, Stacie Shute, that this report dated 10/24/2025 documents one Type A citation which shall be posted for 30 consecutive days as there was an immediate risk to the safety of children in care.

Also, LPA Tiffanie Diep informed Licensee to provide a copy of this licensing report dated 10/24/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgment of Receipt of Licensing Reports (LIC 9224), or other written statement, must be placed in the child’s file for verification.

An exit interview was conducted and report was reviewed with the licensee, Stacie Shute. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 09-CC-20250919162538
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SHUTE FAMILY CHILD CARE
FACILITY NUMBER: 334815391
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/24/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/27/2025
Section Cited
CCR
102417(g)(6)
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102417(g) The home shall be free from...conditions which might endanger a child. Safety precautions shall include but not be limited to: (6) Outdoor play areas shall be either fenced, or outdoor play shall be supervised by the licensee or caregiver.
This requirement is not met as evidenced by:
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LPA discussed supervision of children in care with Licensee. Licensee provided written confirmation that S1 was immediately terminated on 09/18/2025. Licensee also provided a written plan of action during the visit regarding supervision to ensure children in care are supervised at all times.
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Based on observations and evidence collected, it was revealed that S1 did not provide adequate supervision of all children in care resulting in C1 wandering into the street which poses an immediate safety risk to children in care.
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An office visit may be scheduled by management to discuss this issue.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Tiffanie Diep
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5