334815633-7-23-2026-10-CC-PBER-DWJ229-20260731170022

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334815633
Report Date: 07/23/2026
Date Signed: 07/23/2026 09:48:12 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/09/2026 and conducted by Evaluator Gabriela Hernandez

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20260609125217

FACILITY NAME:	INDIO PALMS LEARNING LAND		FACILITY NUMBER:	334815633
ADMINISTRATOR:	RUTH ABAWAG		FACILITY TYPE:	840
ADDRESS:	44800 CLINTON STREET		TELEPHONE:	(760) 238-8579
CITY:	INDIO	STATE: CA	ZIP CODE:	92201
CAPACITY:	28	CENSUS: 7	DATE:	07/23/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Ruth Abawag		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Staff hit a child in care.

INVESTIGATION FINDINGS:

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On July 23, 2026 at 9:00 a.m., Licensing Program Analysts (LPAs) Gabriela Hernandez, Angelica Vargas, and Licensing Program Manager (LPM) Pauline Beschorner arrived unannounced at Indio Palms Learning Land (CCC) to deliver the findings regarding the above reference allegations. LPAs and LPM met with Director Ruth Abawag. As part of the investigation, LPA Hernandez conducted interviews, collected relevant documentation, and completed a health and safety inspection of the CCC on June 09, 2026.

Regarding the allegation that staff hit a child, it was reported that a staff member allegedly slapped a child on the hand. During interviews with three out of three staff members, all denied the allegation and stated they have never observed any staff hit a child. No witnesses were identified who could confirm that staff hit a child, and the alleged victim was not available for an interview. As a result, the LPA was unable to corroborate the allegation.

See 9099C for continuation...

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Gabriela Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20260609125217

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: INDIO PALMS LEARNING LAND	FACILITY NUMBER: 334815633
	VISIT DATE: 07/23/2026

NARRATIVE

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Based on the information obtained, the Department determined that the allegation is unsubstantiated. A finding of unsubstantiated means that although the allegation may have occurred or may be credible, there is insufficient evidence to prove or disprove the alleged violation.

An exit interview was conducted, appeal rights were explained, and a copy of the report was provided to Director Ruth Abawag. A Notice of Site Visit was issued and must remain posted for 30 days.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Gabriela Hernandez
LICENSING EVALUATOR SIGNATURE:	DATE: 07/23/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/23/2026

LIC9099 (FAS) - (06/04)

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