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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334816399
Report Date: 10/28/2025
Date Signed: 10/28/2025 02:09:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2025 and conducted by Evaluator Sumayya Habeebulla
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250814121018
FACILITY NAME:RAWLINS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
334816399
ADMINISTRATOR:RAWLINS, YASMINFACILITY TYPE:
850
ADDRESS:18215 CLARK STREETTELEPHONE:
(951) 642-8234
CITY:PERRISSTATE: CAZIP CODE:
92570
CAPACITY:40CENSUS: DATE:
10/28/2025
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Yasmin RawlinsTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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- Owner of facility yells at staff in front of children.
- Staff serve the children expired food and milk
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Sumayya Habeebulla and Kelli Waters arrived at the facility for the purpose of conducting a subsequent complaint visit, which includes concluding the investigation and delivering the investigation findings regarding the compliant investigation initiated on 08/14/2025. LPAs met with Facility Director Ms. Yasmin Rawlins and discussed the above allegations.

On 08/20/2025 LPAs Habeebulla and Waters conducted an initial visit and interviewed staff, facility director, and children. LPA interviewed the Reporting Party and other pertinent additional interviews were conducted on another date. Along with the interviews, the investigation revealed that:

See LIC 9099 C for continuation.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 10-CC-20250814121018
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: RAWLINS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334816399
VISIT DATE: 10/28/2025
NARRATIVE
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There is an allegation that Owner of facility yells at staff in front of children. Interviews with staff and children indicated that the facility owner frequently visits classrooms and is periodically present on the premises throughout the day. While the owner seldom interacts directly with the children, interviews revealed that the owner communicates with staff in a loud tone. It was further reported that the owner has yelled at staff to correct them in the presence of preschool-aged children on several occasions.

Based on interviews reviewed, the preponderance of evidence standard has been met, and the allegation is substantiated. The facility failed to ensure the child’s personal rights were not violated as required by Title 22, Section 101223(a)(1), posing a potential risk to children in care. A citation was issued; please refer to LIC 9099-D for details of the cited deficiency.

The second allegation is that Staff serve the children expired food and milk. On 08/20/25, during the initial visit conducted by LPAs Habeebulla and Waters an inspection was conducted of the meal prep area, refrigerator, and kitchen. During the inspection, LPAs observed a large tub of ranch dressing inside the facility refrigerator labeled with an expiration date of 07/30/2020. Interviews confirmed that the dressing was store-bought, not made in-house. According to staff, they were unaware of the expired product. LPAs also observed a box of Yoplait Go-Gurt in the refrigerator with a "Best By" date of June 23, 2025. LPA Habeebulla contacted General Mills for clarification regarding the product's shelf life. According to information provided by General Mills, it is highly recommended that the product be consumed on or before the indicated Best By date. They further stated that they cannot guarantee the quality of the product or provide guidance on its use beyond that date. Additionally, LPAs observed a storage tub labeled "pretzels" on the storage shelf; however, the container actually contained Cheerios. The facility was advised that when using storage containers originally labeled for a different product, the current product's name and information must be clearly labeled on the container. It was also recommended that the original packaging be either inserted into or attached to the container for accurate identification and compliance with food safety practices. LPA Waters informed the facility director of the expired products observed and the director was advised to remove the products immediately.

See LIC 9099 C for continuation.

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 10-CC-20250814121018
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: RAWLINS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334816399
VISIT DATE: 10/28/2025
NARRATIVE
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Based on interviews and documentation reviewed, the preponderance of evidence standard has been met, and the allegation is substantiated. The facility failed to ensure meeting the food services requirement by Title 22, Section 101227(a)(8), posing a potential risk to children in care. A citation was issued; please refer to LIC 9099-D for details of the cited deficiency.


An exit interview was conducted, and a copy of the report, along with appeal rights, was provided to Director Yasmin Rawlins.

A Notice of Site Visit was also issued and must remain posted for 30 consecutive days in a location visible to the public, families, and guardians.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6
Control Number 10-CC-20250814121018
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: RAWLINS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334816399
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/12/2025
Section Cited
CCR
101223(a)(1)
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(a) The licensee shall ensure that each child is accorded the following personal rights:
(1) To be accorded dignity in his/her personal relationships with staff and other persons.

This requirement is not met as evidenced by:
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Facility Director agrees to create a plan to ensure no manner of disrespectful behavior is exhibited by facility personnel in the presence of childcare children and submit the documentation to the department by the POC due date.
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Based on interviews, the licensee did not comply with the section cited above in ensuring staff are not spoken to in a disrespectful manner in the presence of children which poses a potential health, safety or personal rights risk to persons in care.
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Type B
11/12/2025
Section Cited
CCR
101227(a)(8)
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Food Services
(a) In childcare centers providing meals to children, the following shall apply:
(8) Commercial foods shall be approved.... All foods shall be selected, transported, stored, prepared and served so as to be free from contamination and spoilage and shall be fit for human consumption.
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Facility Director agrees to create a plan to ensure a daily check of the food products are made and to ensure they are not past the “best by” dates and safe for consumption by the childcare children and submit the documentation of the plan to the department by the POC due date.
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Food in damaged containers shall not be accepted, used or retained.

This requirement is not met as evidenced by:
Based on observation, the licensee did
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>>>not comply with the section cited above in ensuring foods that were expired are not present in the facility and are not served to the childcare children which poses a potential health, safety or personal rights risk to persons in care.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2025 and conducted by Evaluator Sumayya Habeebulla
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250814121018

FACILITY NAME:RAWLINS CHILD DEVELOPMENT CENTERFACILITY NUMBER:
334816399
ADMINISTRATOR:RAWLINS, YASMINFACILITY TYPE:
850
ADDRESS:18215 CLARK STREETTELEPHONE:
(951) 642-8234
CITY:PERRISSTATE: CAZIP CODE:
92570
CAPACITY:40CENSUS: DATE:
10/28/2025
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Yasmin RawlinsTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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3
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1. Staff yell at children in care
2. Staff use inappropriate language with daycare children
3. Staff use inappropriate discipline with child in care
4. Facility staff do not follow the daily menu
5. Staff physically restrain the children on their mats to nap

INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Sumayya Habeebulla and Kelli Waters arrived at the facility for the purpose of conducting a subsequent complaint visit, which includes concluding the investigation and delivering the investigation findings regarding the compliant investigation initiated on 08/14/2025. LPAs met with Facility Director Ms. Yasmin Rawlins and discussed the above allegations.

On 08/20/2025 LPAs Habeebulla and Waters conducted an initial visit and interviewed staff, facility director, and children. LPA interviewed the Reporting Party and other pertinent additional interviews were conducted on another date. Along with the interviews, the investigation revealed that:


See LIC 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 10-CC-20250814121018
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: RAWLINS CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334816399
VISIT DATE: 10/28/2025
NARRATIVE
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There is an allegation that Staff yell at children in care and Staff use inappropriate language with daycare children. Interviews revealed that, as a form of discipline, staff members get down to the children’s level and use redirection to address their behavior. LPA was unable to verify the allegation, as interviews did not substantiate claims of inappropriate disciplinary practices. Additionally, the Reporting Party was unable to provide specific incidents or verify claims that staff yelled at children or used inappropriate language toward them.
There is an allegation that Staff uses inappropriate discipline with child in care. Interviews revealed that staff use re-direction as a primary method of discipline. It was revealed during the interviews that staff verbally communicate with the children to re-direct them and ask them to sit to take a break and think about the behavior.

The next allegation is Facility staff do not follow the daily menu. On 08/20/2025, during a visit conducted by LPAs Habeebulla and Waters, the facility’s posted lunch menu listed chicken nuggets, fries, seasonal fruits, and seasonal vegetables. LPAs observed that the children were served the items as stated on the menu. However, the menu had not been updated with the correct month; the facility director updated the month during the visit. On 09/09/2025, LPA Habeebulla returned to the facility for an unrelated matter and observed that children were served sandwiches, bananas, and spinach for lunch. Upon inquiry, staff reported that ham sandwiches were served, but according to the posted menu, the scheduled lunch for that day was turkey sandwiches. LPA did not observe any issues with the food being served, however, staff were reminded to ensure that the posted menu is kept up to date and accurately reflects the meals being served each day.


The last allegation is Staff physically restrain the children on their mats to nap. Interviews revealed that staff sit beside children and rub their backs to help them fall asleep but do not force children to sleep. Children who choose not to sleep during nap time are encouraged to rest quietly. Interviews with children did not indicate any concerns, and the LPA was unable to corroborate the allegation.

From the information received by interviews with pertaining individuals the above allegations cannot be verified. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted with Facility Director Yasmin Rawlins, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6