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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334817039
Report Date: 08/19/2025
Date Signed: 08/28/2025 10:45:30 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2025 and conducted by Evaluator Claudia Caywood
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250725105801
FACILITY NAME:ELIZALDE FAMILY CHILD CAREFACILITY NUMBER:
334817039
ADMINISTRATOR:ELIZALDE,CARMENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(951) 280-9751
CITY:CORONASTATE: CAZIP CODE:
92881
CAPACITY:14CENSUS: 5DATE:
08/19/2025
UNANNOUNCEDTIME BEGAN:
03:58 PM
MET WITH:Carmen Elizalde, LicenseeTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Personal Rights-Licensee spanks a daycare child while in care
INVESTIGATION FINDINGS:
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On 08/19/2025 at 03:58 PM Licensing Program Analyst (LPA) Claudia Caywood conducted a subsequent complaint investigation to deliver final findings. A 10-day inspection was initiated by LPA Caywood on 07/29/2025. LPA met with Licensee, Carmen Elizalde, toured facility, and census was taken. The following was discussed with licensee:

Allegation: Licensee spanks a daycare child while in care.

During the investigation, LPA conducted interviews with all pertinent parties, reviewed children records, and toured the facility.

It was alleged the licensee got mad and spanked a child on the leg during care. LPA conducted interviews with pertinent individuals, including the licensee. Licensee denied spanking any day-care child. During interviews with other pertinent individuals, there were conflicting statements as to whether the licensee does or does not spank children. (CONT. LIC9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20250725105801
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: ELIZALDE FAMILY CHILD CARE
FACILITY NUMBER: 334817039
VISIT DATE: 08/19/2025
NARRATIVE
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Based on interviews with all pertinent parties, conflicting information was obtained from what was alleged. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was provided to Licensee, Carmen Elizalde.
A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

THIS REPORT MUST BE AVAILABLE TO THE PUBLIC, UPON THEIR REQUEST, FOR THREE YEARS.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2