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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334817890
Report Date: 03/18/2026
Date Signed: 03/18/2026 09:25:32 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/13/2026 and conducted by Evaluator Kelli Waters
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260213093005
FACILITY NAME:CHILDREN'S COURTYARD, THEFACILITY NUMBER:
334817890
ADMINISTRATOR:KATRINA WANEMACHERFACILITY TYPE:
850
ADDRESS:26624 MARGARITA RD.TELEPHONE:
(951) 461-7900
CITY:MURRIETASTATE: CAZIP CODE:
92563
CAPACITY:144CENSUS: DATE:
03/18/2026
UNANNOUNCEDTIME BEGAN:
08:36 AM
MET WITH:TIME COMPLETED:
09:45 AM
ALLEGATION(S):
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-Staff inappropriately touches day care child by applying soap to minor's gential area.
INVESTIGATION FINDINGS:
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On 03/18/26, Licensing Program Analyst (LPA), Kelli Waters, made a subsequent unannounced complaint investigation visit to deliver the findings for the above-referenced allegation. LPA toured the facility, conducted a census, and met with Director, Katrina Wanemacher, who was informed of the decision rendered.

On 02/13/26, Community Care Licensing (CCLD) received a complaint alleging that staff (S1) inappropriately touched daycare child (C1) by applying soap to a minor’s genital area.

LPA Waters conducted a facility inspection, confidential interviews, reviewed facility video footage and records, including a police investigation report obtained from the Murrieta Police Department. Based on the information gathered during the investigation, C1 identified S1 and alleged that S1 applied soap to C1’s genital area while C1 was attending the childcare facility. However, the information obtained did not corroborate C1’s statements that staff used soap while assisting with toileting needs, nor did it support that inappropriate touching occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelli Waters
LICENSING EVALUATOR SIGNATURE:

DATE: 03/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260213093005
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S COURTYARD, THE
FACILITY NUMBER: 334817890
VISIT DATE: 03/18/2026
NARRATIVE
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A review of the evidence determined there were no witnesses to the alleged incident, and the available evidence was insufficient to substantiate that the alleged conduct occurred. The Murrieta Police Department also conducted an independent criminal investigation and determined the case would be closed due to insufficient evidence.

Although the allegation may have occurred, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. Therefore, the allegation is determined to be UNSUBSTANTIATED.
An exit interview was conducted. A copy of this report was provided to the facility. This report must be made available for public review for 3 years upon request.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelli Waters
LICENSING EVALUATOR SIGNATURE:

DATE: 03/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2