<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334817907
Report Date: 06/05/2026
Date Signed: 06/05/2026 05:46:51 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/26/2026 and conducted by Evaluator Raymond Moorehead
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260526120504
FACILITY NAME:CHILDREN'S COURTYARD, THEFACILITY NUMBER:
334817907
ADMINISTRATOR:CLAUDIA GONZALEZFACILITY TYPE:
850
ADDRESS:6020 HAMNER AVENUETELEPHONE:
(951) 361-4466
CITY:EASTVALESTATE: CAZIP CODE:
91752
CAPACITY:168CENSUS: 40DATE:
06/05/2026
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Donella Erp, Acting Assistant DirectorTIME COMPLETED:
06:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility failed to post vegetarian food menu (Food Services)
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On date and time listed above, Licensing Program Analysts (LPAs) Raymond Moorehead and Tiffanie Diep arrived at the facility to conclude the complaint investigation in regards to the above mentioned allegation.

During the course of the investigation, LPA Moorehead conducted interviews, made observations, and reviewed documentation relevant to the allegation.

Documentation obtained during the investigation provided evidence that the facility’s vegetarian menu was not posted at the time in question. Additional documentation reviewed by LPA confirmed that the facility subsequently modified its menu posting practices. LPA observed documentation demonstrating that the facility added an additional page to the posted menu identifying vegetarian meal options and corresponding dates. Continued on LIC 9099-C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 09-CC-20260526120504
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHILDREN'S COURTYARD, THE
FACILITY NUMBER: 334817907
VISIT DATE: 06/05/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Documentation reviewed showed that vegetarian meal options were incorporated into the facility’s overall food menu and made available for review by authorized representatives.

Although the facility later updated its menu postings to include vegetarian meal options, evidence obtained during the investigation confirmed that the vegetarian menu was not posted as required during the time period relevant to the complaint.

Based on interviews conducted, documentation reviewed, and observations made during the investigation, the preponderance of evidence standard has been met. Therefore, the allegation regarding Food Services is SUBSTANTIATED.

See LIC 9099-D for cited deficiency.

The facility has since implemented corrective action by providing an additional menu page identifying vegetarian options and corresponding dates.

A Notice of Site Visit was provided and must remain posted for 30 days.

Failure to maintain posting as required will result in a civil penalty of $100.00.

An exit interview was conducted, and the report was reviewed with Donella Erp, Acting Assistant Director.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5
Control Number 09-CC-20260526120504
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHILDREN'S COURTYARD, THE
FACILITY NUMBER: 334817907
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/05/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/12/2026
Section Cited
CCR
101227(a)(6)
1
2
3
4
5
6
7
Title 22 Regulation Section 101227(a)(6) (Food Service) states that menus shall be in writing and shall be posted at least one week in advance in an area accessible for review by the child’s authorized representative. This requirement was not met as evidenced by:
1
2
3
4
5
6
7
The facility has already corrected the deficiency by adding a separate vegetarian menu along with the regular food menu. The facility also agrees to submit a letter of understanding regarding the requirement to post menus for all food served and how they will remain in compliance moving forward.
8
9
10
11
12
13
14

Based on review of documentation and observations made during the investigation, the facility failed to post the vegetarian menu as required. Documentation obtained during the investigation confirmed that the vegetarian menu was not posted and available for review by authorized representatives during the time period relevant to the complaint.
8
9
10
11
12
13
14
Plan of correction is due via email to LPA Moorehead by 06/12/2026, by 5:00 PM.

Email correction to: Raymond.Moorehead@dss.ca.gov
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Aaron Ross
LICENSING EVALUATOR NAME: Raymond Moorehead
LICENSING EVALUATOR SIGNATURE:

DATE: 06/05/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/05/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5