334817943-8-18-2023-09-CC-AROS-CWWQNW-20231024121947

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334817943
Report Date: 08/18/2023
Date Signed: 08/18/2023 12:17:24 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2023 and conducted by Evaluator Claudia Caywood

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20230727113435

FACILITY NAME:	TUTOR TIME CHILD CARE/LEARNING CENTER		FACILITY NUMBER:	334817943
ADMINISTRATOR:	SHERRI MORGAN		FACILITY TYPE:	840
ADDRESS:	1214 MAGNOLIA AVE. #101		TELEPHONE:	(951) 736-5267
CITY:	CORONA	STATE: CA	ZIP CODE:	92881
CAPACITY:	70	CENSUS: 0	DATE:	08/18/2023
		UNANNOUNCED	TIME BEGAN:	08:50 AM
MET WITH:	Joelle Courntey, Director		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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1) Facility staff did not provide adequate supervision resulting in inappropriate interactions between day-care children.
2) Day-care child was verbally abused by another minor in care.

INVESTIGATION FINDINGS:

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On 08/18/2023 at 08:50 AM Licensing Program Analyst (LPA) Claudia Caywood conducted a subsequent complaint investigation to deliver final findings. A 10-day inspection was initiated by LPA Caywood on 08/02/2023. LPA met with current Site Director, Joelle Courtney, toured facility, and census was taken. The following was discussed with Director:

Allegations: 1) Facility staff did not provide adequate supervision resulting in inappropriate interactions between day-care children. 2) Day-care child was verbally abused by another minor in care.

It was alleged the subject child was inappropriately touched on their front and back private area by another daycare child while using the facility restroom. Facility staff acknowledged awareness of the alleged incident of lack of supervision. However, staff stated that the incident took place away from the facility at the child’s elementary school. (cont. on 9099-C)

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:	DATE: 08/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20230727113435

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
INLAND EMPIRE CHILD, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: TUTOR TIME CHILD CARE/LEARNING CENTER	FACILITY NUMBER: 334817943
	VISIT DATE: 08/18/2023

NARRATIVE

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In addition, staff interviews confirmed they do no allow children to use the restroom in pairs. LPA obtained a written statement from a pertinent individual, who stated that they witnessed the subject child informing their authorized representative that the incident occurred at their elementary school and not at the licensed facility. The subject child provided inconsistence statements regarding the location in which the inappropriate interactions took place.

It was alleged that a child was being verbally abused by another child while in care. It was stated that the child was teased based on the color of their skin and called names such as “ugly and stupid.” It was revealed during staff interviews that they were never informed or witnessed a child being verbally abused while in care. LPA was unable to conduct interviews with all pertinent individuals.

Based on the information obtained during the investigation, it was concluded that there is not enough evidence to collaborate that a violation of CCL regulations occurred. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, and a copy of this report was provided to current, Site Director, Joelle Courtney.

A Notice of Site Visit was also provided and posted which must stay posted for 30 days.

This report must be available to the public, upon their request, for three years.

SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Claudia Caywood
LICENSING EVALUATOR SIGNATURE:	DATE: 08/18/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2023

LIC9099 (FAS) - (06/04)

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