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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334818112
Report Date: 07/16/2021
Date Signed: 07/16/2021 02:41:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2021 and conducted by Evaluator Giselle Carbullido
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20210610093400
FACILITY NAME:SIERRA PRESCHOOLFACILITY NUMBER:
334818112
ADMINISTRATOR:MARLIE SEGURA-WILLIAMSFACILITY TYPE:
850
ADDRESS:11077 WHITFORDTELEPHONE:
(951) 689-9492
CITY:RIVERSIDESTATE: CAZIP CODE:
92505
CAPACITY:53CENSUS: 27DATE:
07/16/2021
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Marlie Segura WilliamsTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Staff hit day care child
INVESTIGATION FINDINGS:
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On 07/16/2021, at 1:45pm, Licensing Program Analyst (LPA) Giselle Carbullido conducted an unannounced visit regarding a complaint received concerning the above allegation. LPA was given access to the facility by Marlie Segura Williams, Director. LPA discussed purpose of visit, took census, and toured the facility. A prior visit was conducted on 06/11/2021, and on that visit, LPA conducted staff and children interviews, and obtained records.
It was alleged the facility staff hit a day care child. During the investigation, LPA conducted staff and children interviews, reviewed records, reviewed video footage, and toured the program classroom where alleged incident took place.
Children interviews reported teachers do not yell, hit, or push children but other children may yell. No child reported anyone hitting them. Director and staff interviews reported teachers work well together, occasionally raise voice to call in children from outside play, and teachers have not been observed hitting or yelling at children.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20210610093400
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: SIERRA PRESCHOOL
FACILITY NUMBER: 334818112
VISIT DATE: 07/16/2021
NARRATIVE
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Video footage available revealed clips of time and not full day of children/teacher interactions.

Record review revealed either no date/time or conflicting dates.

During both visits to the facility, LPA observed children engaged in class activities-free play, story time, nap time and transitions to outside. LPA did not observe any children or teachers yelling or hitting during tour of facility.

Due to information obtained LPA was unable to determine definitively if facility staff hit a child while in care. Therefore, the evidence collected was not sufficient to substantiate or refute the above allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, and appeal rights discussed. LPA Carbullido provided Director with a copy of this report, appeal rights and Notice of Site visit.
A copy of this report must be made available to the public upon request for three years.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2