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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334818112
Report Date: 08/01/2025
Date Signed: 08/01/2025 10:58:36 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2025 and conducted by Evaluator Giselle Carbullido
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250630094946
FACILITY NAME:SIERRA PRESCHOOLFACILITY NUMBER:
334818112
ADMINISTRATOR:MARLIE SEGURA-WILLIAMSFACILITY TYPE:
850
ADDRESS:11077 WHITFORDTELEPHONE:
(951) 689-9492
CITY:RIVERSIDESTATE: CAZIP CODE:
92505
CAPACITY:53CENSUS: 37DATE:
08/01/2025
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Marlie Williams and Veronica SanchezTIME COMPLETED:
11:05 AM
ALLEGATION(S):
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9
Staff do not ensure cots are kept in good condition for children in care
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido conducted a subsequent complaint investigation to deliver final findings. Initial and additional visits were conducted on 07/01 and 07/02, 2025 at which time LPA conducted interviews, made facility observations and reviewed records. LPA met with facility representatives,Marlie Williams and Veronica Sanchez, toured the facility and took a census.
Staff do not ensure cots are kept in good condition for children in care. Interviews reported some cots were replaced at the beginning of the year. During the tour of facility, LPA observed and took photos of 9 cots frayed, and/or tearing and needing replacement.
Based on interviews conducted and LPA's observation the Department has determined the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED, per California Code of Regulations, Title 22, Division 12. See LIC9099D for deficiency cited.
An exit interview was conducted, and appeal rights discussed. LPA provided Facility Representative, Marlie Williams with a copy of this report, notice of site visit and appeal rights.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 09-CC-20250630094946
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SIERRA PRESCHOOL
FACILITY NUMBER: 334818112
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/01/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/01/2025
Section Cited
CCR
101239.1(a)
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101239.1(a) Napping Equipment- (a) Cots used for napping shall be maintained in a safe condition. This requirement is not met as evidenced by:
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Facility representative will submit proof to the department of replacement for cots that are torn, frayed and ripping by POC due date. During today's visit, LPA observed all facility cots were replaced with new cots-45 total and viewed purchase invoice. Citation cleared during visit.
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Based on direct observation and interviews, the facility did not comply with the section cited above in that several cots are frayed, torn and not in good condition which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2025 and conducted by Evaluator Giselle Carbullido
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20250630094946

FACILITY NAME:SIERRA PRESCHOOLFACILITY NUMBER:
334818112
ADMINISTRATOR:MARLIE SEGURA-WILLIAMSFACILITY TYPE:
850
ADDRESS:11077 WHITFORDTELEPHONE:
(951) 689-9492
CITY:RIVERSIDESTATE: CAZIP CODE:
92505
CAPACITY:53CENSUS: 37DATE:
08/01/2025
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Marlie WilliamsTIME COMPLETED:
11:05 AM
ALLEGATION(S):
1
2
3
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5
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8
9
Staff do not ensure adequate portions of food are provided to children in care.
INVESTIGATION FINDINGS:
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3
4
5
6
7
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12
13
On the date and time listed above, Licensing Program Analyst (LPA) Giselle Carbullido conducted a subsequent complaint investigation to deliver final findings. Initial and additional visits were conducted on 07/01/25 and 07/02/25 at which time LPA conducted interviews, made facility observations and reviewed records. LPA met with facility representatives, Marlie Williams and Veronica Sanchez; toured the facility and took a census.
It was alleged staff do not ensure adequate portions of food are provided to children in care. Pertinent parties interviewed reported conflicting information on amount of food provided to children initially or for addtional servings.
Due to conflicting information obtained from what was alleged, the evidence collected was not sufficient to substantiate or refute the above allegation. Although the allegations may have happened, or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
An exit interview was conducted, a copy of this report, appeal rights and Notice of Site Visit were provided to the Director, Marlie Williams. The report must be available to the public for three years.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Giselle Carbullido
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 5