334818112-9-22-2022-09-CC-AROS-CJZ25V-20221007170607

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 334818112
Report Date: 06/15/2022
Date Signed: 09/22/2022 04:56:13 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/13/2022 and conducted by Evaluator Blanca Ruiz-Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 09-CC-20220613130927

FACILITY NAME:	SIERRA PRESCHOOL		FACILITY NUMBER:	334818112
ADMINISTRATOR:	MARLIE SEGURA-WILLIAMS		FACILITY TYPE:	850
ADDRESS:	11077 WHITFORD		TELEPHONE:	(951) 689-9492
CITY:	RIVERSIDE	STATE: CA	ZIP CODE:	92505
CAPACITY:	53	CENSUS: 44	DATE:	06/15/2022
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Director, Veronica Sanchez		TIME COMPLETED:	04:15 PM

ALLEGATION(S):

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Staff hit a daycare child.
Administrator did not report an incident to CCL.

INVESTIGATION FINDINGS:

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****AMENDED REPORT**** This is an amended report of page LIC9099C (Page 2), one allegation finding has been changed and removed.
Licensing Program Analyst (LPA) Blanca Ruiz arrived at the facility to discuss and deliver findings of an investigation for the above allegations. LPA met with Acting Director, Veronica Sanchez and Assistant Director, Natalie Knox at the time of the inspection and stated the purpose of the investigation. The center was toured, and a census were taken.
During inspection, LPA Ruiz observed staff interactions with children while they were transiting to different activities to verify Personal Rights compliance. Interviews were conducted with staff present at the facility and pertinent parties. Additional records and video footage were reviewed as evidence. A random group of children who were present at the time of the inspection in the classroom(s) where it was alleged that the incident had occurred were also interviewed to obtain additional information and clarification related to the above allegations.
LPA Ruiz investigated the above allegations and gathered the following information:
It was alleged that on or about the first week of June 2022, Children’s Personal Rights were violated and information regarding the incident was not provided to Community Care Licensing or the child’s parents/legal guardian.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva	TELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:	DATE: 06/15/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 09-CC-20220613130927

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: SIERRA PRESCHOOL	FACILITY NUMBER: 334818112
	VISIT DATE: 06/15/2022

NARRATIVE

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It was disclosed during the investigation process that Child#9 reported to a legal guardian that Staff#1 slapped child on the hand for screaming at another child across the room while children were getting ready to nap. LPA Ruiz obtained information and video footage of the time and date of incident located in classroom.
After conducting interviews with pertinent parties, LPA Ruiz was able to gather enough information that states the alleged incident occurred; however, Staff #1 denies hitting the child and video footage showed staff tapping the child’s hand as she was passing by but no sign of intent to hurt was shown in the video image. During video, child is not showing signs of distress nor pain.
Director acknowledged the alleged incident, after conducting an internal investigation that led to an in person meeting with parent/legal guardian of Child#9, Staff#1 and all other parties involved to clarify the incident; and to come to a resolution by assessing child’s well-being, as well as to acknowledge child’s Personal Rights. After a thorough review of all information obtained it was determined that since the incident in question was not directly observed and/or reported by staff and/or child(ren), a delay occurred on reporting the incident to licensing within the next business day . Facility stated that alleged incident was reported to this agency in writing once the incident was verified and an internal investigation took place. Licensing agency was unable to verify phone call within the next working day of the actual incident occurring. However, confirmation of facility written report regarding the incident was obtained and verified to be timely within the allow time after the occurrence.

Based on the information obtained during the course of the investigation , there is conflicting information regarding the allegations. Although allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore allegations are deemed Unsubstantiated at this time.
An exit interview was conducted with Acting Director, Veronica Sanchez and Assistant Director, Natalie Knox, appeal rights discussed. Licensees understands that the Notice of Site Visit must remain posted for the next 30 days.

A copy of this report was provided to the licensee and this report must be made available to the public for 3 years.

SUPERVISOR'S NAME: Aaron Ross	TELEPHONE: (951) 320-2023
LICENSING EVALUATOR NAME: Blanca Ruiz-Silva	TELEPHONE: (951) 233-5594
LICENSING EVALUATOR SIGNATURE:	DATE: 06/15/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2022

LIC9099 (FAS) - (06/04)

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