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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334819429
Report Date: 02/14/2023
Date Signed: 02/14/2023 09:39:40 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2023 and conducted by Evaluator James Wilkerson
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230206094755
FACILITY NAME:MENIFEE PRESCHOOLFACILITY NUMBER:
334819429
ADMINISTRATOR:DR. IFTHIKA "SHINE" NISSARFACILITY TYPE:
850
ADDRESS:26350 LA PIEDRA ROADTELEPHONE:
(951) 672-6478
CITY:MENIFEESTATE: CAZIP CODE:
92584
CAPACITY:170CENSUS: 76DATE:
02/14/2023
UNANNOUNCEDTIME BEGAN:
08:20 AM
MET WITH:Lourdes VillarealTIME COMPLETED:
09:50 AM
ALLEGATION(S):
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Facility does not have running water
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) James Wilkerson arrived at this facility to conduct in investigation into the above allegation. LPA toured the facility, conducted census and interviews. It was alleged that the facility didn't have running water upon start of the school on 02/06/23 (Monday). The water pipe broke during the weekend and the administration was notified at that time. The preschool was instructed to stay open by the district per interviews with staff. Maintenance anticipated that the repair to a broken water pipe would be completed by 8:00 am that morning. Parents were notified upon dropping their children off that morning. The repair wasn't completed and there was no running water until approximately 9:25 am.

Information received from staff interviews were that bottled water was brought into the facility for children to drink. Information received from staff interviews were that there was a concern about children using the restrooms and handwashing. It was disclosed by staff that the children had to use a toilet that had already been used by other children as there was no means to flush the toilets. The children used hand sanitizer to wash their hands. SEE NEXT PAGE.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 02/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20230206094755
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: MENIFEE PRESCHOOL
FACILITY NUMBER: 334819429
VISIT DATE: 02/14/2023
NARRATIVE
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Staff were offered taking bathroom breaks at nearby business (fast food, etc.) to use the restroom. While it was out of the control of the facility as to when the repair of the broken water pipe was repaired. It was as stated by staff interviews a concern for the children when using the toilet and washing their hands.

SEE LIC 9099D for deficiency cited.

An exit interview was conducted, appeal rights discussed and will be provided along with a Notice of Site Vist and a copy of this report/
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 02/14/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20230206094755
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: MENIFEE PRESCHOOL
FACILITY NUMBER: 334819429
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/14/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/14/2023
Section Cited
CCR
101238(a)
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Buildings and Grounds - (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met as evidenced the facility having no running water on 02/06/23 (Monday). Children and staff were provided bottled water, however, the
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Maintenance workers repaired the broken water pipe and running water was restored about an hour and a half after opening on 02/06/23.
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toilets were not able to be flushed after use and they had to use hand sanitzier to wash their hands. This was caused by a broken water pipe. There was no running water for about 1 1/2 hours.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: James Wilkerson
LICENSING EVALUATOR SIGNATURE:

DATE: 02/14/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3